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Topic: Unable to Rotate Any Photos - Error 500  (Read 168 times)
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TheSapphireMoon
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« on: June 03, 2019 04:44:40 AM »

Emailed photos from my phone to my email so I could download them on my computer and upload on Craftster. Not sure how I would upload via mobile on my iPhone and looks like a lot of people have had trouble with that.

I can't rotate at all, none of the CCW, CW, vertical or horizontal links work. ALL of them come up with Error 500 when I click the link.

I have tried in both Chrome and Internet Explorer.

Not sure if this may be a firewall problem, as I'm on my work PC and on work network. Strange things have been known to happen with sites and parts of sites here.

I have not had time to try from home computers as I've been busy or away all weekend long.

Please advise, thanks!
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craftylittlemonkey
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« Reply #1 on: June 03, 2019 03:23:06 PM »

The photo editing function here hasn't been working for a while.
The only thing I've found that works is rotating/ cropping & saving as a new image on either a phone or computer.
Best of luck!
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TheSapphireMoon
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« Reply #2 on: June 03, 2019 03:28:11 PM »

That's a real bummer Sad I can't make the photos come thru rotated from my phone when I upload here, even if I download to a PC and edit them in software on the computer...BUT if I take them with my camera, edit them to rotate and save on my computer, they DO flip and stay that way when I upload here. I'm very confused...but apparently I can't take vertical photos with my phone and have them rotate on their own here for upload. I'll have to do everything with a regular camera or nothing. Oh well!
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STS Spring Market 2019
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Will personal swap for a crochet or knitted Totoro teapot cozy (see my Pinterest YARN board!)
craftylittlemonkey
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« Reply #3 on: June 03, 2019 04:45:04 PM »

I'm using a samsung galaxy note 5. I noticed though that photos appear upright on it but are sideways on some other phones. Which is baffling & irritating for sure.
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sweets4ever
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« Reply #4 on: June 04, 2019 10:02:03 AM »

So sorry about the inconvenience! Cry

They are working to have it repaired.  Meanwhile, you can always tag me, and I will come along and fix them manually.  I don't mind at all.  I try to catch them as I see them in Recent With Pictures, but some slip by my eyes. Cheesy
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TheSapphireMoon
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« Reply #5 on: June 04, 2019 03:11:15 PM »

Oh! Sweets! Thanks!

I just went to upload it and then come back here to tag you to flip it, and it's mysteriously flipped upright today...hmmm...I must've edited and saved the thing 18 times yesterday and in a fit of rage threw my hands in the air like I just don't care and moved on. LOL!

I'll be sure to tag you for flip help if I struggle on it again.

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♥ Zoe ♥

STS Spring Market 2019
PINTEREST
Will personal swap for a crochet or knitted Totoro teapot cozy (see my Pinterest YARN board!)
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