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Topic: Feedback Form down?  (Read 434 times)
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gerbilgal
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« on: December 11, 2018 08:16:23 AM »

Is the form down? I have a completed swap and want to submit feedback.
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Onyxnox
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« Reply #1 on: December 11, 2018 07:31:40 PM »

Did you submit a help desk ticket?
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gerbilgal
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« Reply #2 on: December 11, 2018 08:17:02 PM »

yes I did submit a ticket.
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craftylittlemonkey
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All lit up for the holidays ;D


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« Reply #3 on: December 11, 2018 08:45:49 PM »

A recent update has mucked stuff up.
https://www.craftster.org/forum/index.php?topic=456772.0
« Last Edit: December 11, 2018 08:46:11 PM by craftylittlemonkey » THIS ROCKS   Logged

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JoyfulClover
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« Reply #4 on: December 12, 2018 07:43:12 AM »

I submitted a ticket (accurately this time!) for both my swaps as well.


JClove
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rackycoo
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« Reply #5 on: December 12, 2018 08:41:24 AM »

Yes, unfortunately the database is down. Even the moderators can't access it. Please keep good records so you can update it when it's back up. (We'll make an announcement!)

Meanwhile, we're going to have to suspend swapping until we can get this issue resolved. Sorry for any inconvenience.

If you're concerned about withdrawal symptoms, maybe now's the time to ask someone for a personal swap?
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Onyxnox
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« Reply #6 on: December 24, 2018 01:47:07 AM »

Is there an update for this yet?  Some kind of timeline?
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sweets4ever
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« Reply #7 on: January 03, 2019 09:44:15 AM »

Please do not use the feedback form yet.  We had to move it to the live site last night to complete the testing process.

I'm going to close this thread for replies, so it doesn't get confusing! Smiley  Please follow this thread for official updates: https://www.craftster.org/forum/index.php?topic=456791.0

Thanks, guys!
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sweets4ever
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« Reply #8 on: January 03, 2019 02:05:28 PM »

The update thread has been... well... updated! Cheesy  Details here:  https://www.craftster.org/forum/index.php?topic=456791.msg5513309#msg5513309
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