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Topic: Feedback Form down?  (Read 845 times)
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gerbilgal
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I love knitting and my gerbils.


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« on: December 11, 2018 08:16:23 AM »

Is the form down? I have a completed swap and want to submit feedback.
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Onyxnox
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« Reply #1 on: December 11, 2018 07:31:40 PM »

Did you submit a help desk ticket?
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gerbilgal
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« Reply #2 on: December 11, 2018 08:17:02 PM »

yes I did submit a ticket.
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craftylittlemonkey
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« Reply #3 on: December 11, 2018 08:45:49 PM »

A recent update has mucked stuff up.
https://www.craftster.org/forum/index.php?topic=456772.0
« Last Edit: December 11, 2018 08:46:11 PM by craftylittlemonkey » THIS ROCKS   Logged

"Always use the good beads, the good fabric and the good yarn. Life is too short to leave it waiting in stash." ~ Edel C

I'm not online as much as I used to be, don't panic if it takes a while for me to reply to things Smiley.
JoyfulClover
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« Reply #4 on: December 12, 2018 07:43:12 AM »

I submitted a ticket (accurately this time!) for both my swaps as well.


JClove
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rackycoo
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« Reply #5 on: December 12, 2018 08:41:24 AM »

Yes, unfortunately the database is down. Even the moderators can't access it. Please keep good records so you can update it when it's back up. (We'll make an announcement!)

Meanwhile, we're going to have to suspend swapping until we can get this issue resolved. Sorry for any inconvenience.

If you're concerned about withdrawal symptoms, maybe now's the time to ask someone for a personal swap?
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Onyxnox
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« Reply #6 on: December 24, 2018 01:47:07 AM »

Is there an update for this yet?  Some kind of timeline?
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sweets4ever
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« Reply #7 on: January 03, 2019 09:44:15 AM »

Please do not use the feedback form yet.  We had to move it to the live site last night to complete the testing process.

I'm going to close this thread for replies, so it doesn't get confusing! Smiley  Please follow this thread for official updates: https://www.craftster.org/forum/index.php?topic=456791.0

Thanks, guys!
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sweets4ever
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« Reply #8 on: January 03, 2019 02:05:28 PM »

The update thread has been... well... updated! Cheesy  Details here:  https://www.craftster.org/forum/index.php?topic=456791.msg5513309#msg5513309
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