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Topic: [RESOLVED] Can't update profile picture?  (Read 576 times)
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Smeddley
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« on: March 05, 2018 08:30:18 AM »

I have been trying to update my profile picture (hubby drew me monthly themed pics for Christmas!) and when I do try I get this error message:



I've tried with a few different images, this is the one I'm trying right now:

« Last Edit: September 19, 2018 11:48:45 AM by sweets4ever » THIS ROCKS   Logged
sweets4ever
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« Reply #1 on: March 05, 2018 08:54:13 AM »

Yes, it's giving us fits! Cry  I have IT working to repair it.
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Patraw
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« Reply #2 on: March 05, 2018 10:34:38 AM »

Yeah, it's not working correctly right now, but, I probably change my Craftster avatar more than anybody, so, I knows what to do. Cheesy

If you upload the avatar you want to use to your Craftster photo hosting and use that address link in your profile (remove the opening/closing IMG tags and their brackets first though), your new avatar will work (it did for me, both my current Lamia "hug" one and my previous flickering candle animated gif).  I always manually resize my avatar pics to 128x128 pixels, so, I don't know if that's necessary or not, but it probably isn't.  I tried uploading my most recent avatar images directly from my desktop, and that didn't work, and I also tried using a link from my DropBox cloud storage and that didn't work either, despite the image link working fine outside of Craftster, but the Craftster photo hosting does work.

EDIT:  I just did it, here's the address if you want to use it:

https://www.craftster.org/pictures/data/500/334791_05Mar18_avatar.jpg
« Last Edit: March 05, 2018 10:42:30 AM by Patraw » THIS ROCKS   Logged
Smeddley
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« Reply #3 on: March 05, 2018 12:11:33 PM »

Thanks, I tried that and it doesn't work for me - now I'm just picture-less.  Sad

Though it's really creepy seeing my very personal picture as your avatar!  It's like... "oh wait no, that's not me..."  Shocked
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craftylittlemonkey
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« Reply #4 on: March 05, 2018 12:23:22 PM »

I followed your instructions Patraw and it worked for me though it is distorted and I'm not sure how to fix it. Funny because I copied the exact image from my profile on here before the last time I changed it so it should be the right dimensions. Oh well, whatever. I will fix it later.
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sweets4ever
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« Reply #5 on: March 05, 2018 05:52:58 PM »

Thanks, I tried that and it doesn't work for me - now I'm just picture-less.  Sad

Though it's really creepy seeing my very personal picture as your avatar!  It's like... "oh wait no, that's not me..."  Shocked

I just did it for you from my end, so you aren't pictureless.   That workaround doesn't always work, so it wasn't that you didn't do it wrong.  It just happened to work the second time I tried it on yours.
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Smeddley
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« Reply #6 on: March 05, 2018 05:55:54 PM »

Awww, thank you so much! I feel better now! Cheesy
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Patraw
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« Reply #7 on: March 06, 2018 07:28:53 AM »

@Smeddley:  Hmm, not sure why it didn't work for you.  I just added a new avatar for myself again and had zero problems using the methodology I described.  Well, Sweets4ever fixed everything up for you anyway, so, it's all good.

@craftylittlemonkey:  Not sure why yours got distorted either, but I'm glad it worked for you.  Like I said, I always resize my avatars to 128x128 pixels, as I believe that's the maximum resolution for this forum's avatars.  If the width/height of your image weren't the same, I'm guessing that Craftster automatically resized the image resulting in the slight distortion, but I could be wrong.
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sweets4ever
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« Reply #8 on: March 06, 2018 07:52:09 AM »

Yeah, 128x128 is the best fit.  If mine is a different ratio, I'll add margins to it before uploading it.  I love your current avatar, Patraw!! Cheesy
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