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Topic: Custom Orders - Charging a Deposit in Advance?  (Read 1306 times)
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« on: August 27, 2012 06:49:22 AM »

So I've done some custom orders through my etsy shop and so far it's all gone very well. But in the back of my mind I'm afraid of being burned by someone who changes their mind after I'm done about paying up. What is the protocol for advance payment of a custom item? I've heard of people charging half upfront and the rest when its finished, but I'm wondering how that works as far as processing through etsy and paypal? I really have no idea. Help?  Smiley thanks everyone.

« Reply #1 on: September 04, 2012 05:50:25 AM »

Personally I've never asked an advance, but then I never had to purchase any materials especially for a custom order. Just showed what I had in stock and then let the customer decide and made the item.
If you do and the buyer agrees you can make a payment request to them directly from Paypal, you only need their email adress. Or the other way round you give them your address and they can pay directly from Paypal to you. Then make the listing for the rest of the amount.

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« Reply #2 on: October 26, 2012 04:55:08 AM »

I get the entire thing up front. I'm not going to be stuck with anything once the work is started. If 1) you're positive of what they want up front, 2) you send them a progress picture or 3) they otherwise approve things as you go along, what is there for them not to pay? The only reason they don't pay up front is because you don't tell them to.

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