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Topic: Swap Angel Information Guide PLEASE READ!!  (Read 3566 times)
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Swap Moderator
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I'm an altered girl, in an altered world....
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Posts: 13200
Joined: 17-Oct-2005

Colour outside the lines!

View Profile WWW available for personal swaps
« on: December 26, 2011 01:11:08 PM »

Here is everything you need to know about posting for a Swap Angel, who is eligible and what you need to do as organizer Smiley

A swapper is only eligible for a swap angel if they did not receive a package but did SEND a package that fulfills swap requirements with proof of sending- a valid #DC number that shows receipt of the package or a legible postal receipt that clearly shows the date/place sent from/place sent to in the case of international swappers OR a pm from the recipient stating that they have received.  Please refer to the Replacement Partner Thread if your swapper crafted but did not send their package due to non communication or other issues with their partner.

1. Post for an angel

In the Swap Angel Board, start a new thread titled like this: Name of Swap -- # Angels Needed
Include the following information:
  • Swap Name:
  • Original Thread link:
  • Gallery thread link:
  • # of angels needed:

Include the screen names of the people needing an angel and information from their signup as well as swap requirements.

Please do not include any personal information such as real name, email or mailing address on the board.

Angel opportunities are to be limited to one angel per flaked on swapper.  In the case of very small swaps like an ATC swap where there might be 5 cards that need to be re-sent, please have one angel send all of them.  In a very large swap with multiple packages to be re-sent, contact the swap mods prior to posting for an angel to see how many angels you can ask for.

In the case of someone angeling to redeem negative feedback, the swap they choose to send an angel package for MUST be similar to the swap they originally flaked on in terms of size and time commitment. For example, if someone did not complete a swap with multiple send outs, they must do an angel package for EACH send out they missed. If someone did not complete a swap where they should have sent one large and two small items, they must send at least that much to the person they are angeling for.   Please open a Help Desk ticket if you are unsure of the package size that needs to be sent before accepting an angel trying to redeem Negative feedback and they will look into it.

In the case of an organizer flaking please open a help desk ticket. The swap mods will investigate the swap and try to make contact with the organizer. Normally when an organizer flakes, someone volunteers to take over. The new organizer will be allowed to post and call for angels. If nobody volunteers we will close out the swap and make the call for angels.

2. Make note of angels  

Once you have an angel, add the name of the angel next to the person they are angeling for (in the angel request post) then amend the title of the post to say "Angel found" and move it into the Swap Angel archive.  On your swap thread, make a note in your partner list of the angel next to the person they are angeling for.

3. Time frame for sending  

Give your angel a 2-3 week deadline to craft and send.   Make sure they send according to the Craftster swap rules with a DC# if applicable or save their postal receipt if international.

4. Feedback

Do not open In Progress feedback for your angel as angeling is outside our 5 swap limit.

Once the angel's package is confirmed as received by their recipient:
  • If the angel was not a participant in the swap and is not redeeming negative feedback, open POSITIVE feedback for your swap in the angel's profile
  • If the angel was already in your swap, add a note to their existing feedback that says they angeled.
  • If the angel is reversing NEGATIVE feedback, do not add anything.  Their previous Negative feedback will be amended by a swap mod when you open your Help Desk Ticket.
  • If the angel has not completed ONE swap yet, please do not add anything to their feedback as angeling does not count as a first swap.  Note this in your Help Desk ticket so a swap mod can take care of feedback.

5. Contact the Help Desk

Once you have confirmation that the angel package has been received and you have added Positive feedback, if applicable, open a Help Desk ticket to let the swap mods know.  Include the name of your swap with link to the original swap thread and to the pictures of the angel package in the gallery if there is any. If the angel is reversing NEGATIVE feedback, the swap mods will take care of it. If they are not, they will receive Friends of Craftster (FOC) status. If your angel is already a FOC, please go ahead and submit their name as well; this will extend their subscription for a year from the date of angeling!  

Note in your Help Desk ticket if your angel has not yet participated in their first swap.
FOC status is NOT given to someone angeling in order to change negative feedback!

6. If your angel flakes

In the rare event that your angel has flaked on their obligation, please open a Help Desk ticket and let the Swap Mods know so feedback can be added to the flaking angels profile (flaking as an angel requires completing 2 angel opportunities to redeem)  Then repost for an angel as above.

If you have any questions or concerns, please open a Help Desk Ticket Smiley

The moderators for this board are: loves2experiment,  rackycoo, alteredmommy, cackle

Open a Help Desk Ticket by clicking here
  • Click "Submit a support ticket"
  • Be sure to select the proper category - Swap Related
  • Complete the Subject & Message with the pertinent information.
« Last Edit: June 20, 2015 07:57:32 PM by alteredmommy » THIS ROCKS   Logged

Have a Swap Problem?  Please open a HELP DESK ticket!!

I am thinking of aurochs and angels, the secret of durable pigments, prophetic sonnets, the refuge of art..."  Vladimir Nabok
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