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CRAFTY BUSINESS ADVICE => Tips for Participating in Craft Fairs => Topic started by: zona on August 11, 2004 12:22:02 PM



Title: Accepting Credit Cards at Craft Fairs
Post by: zona on August 11, 2004 12:22:02 PM
Has anybody had any experience accepting credit cards as a form of payment at a craft fair? I would like to find out about how to do it but really don't know where to start. I understand that the processing costs money but i'm willing to deal with that if it means that one person who doesn't have the cash onhand won't walk away from a purchase.


Title: Re: accepting credit cards at craft fairs?
Post by: HardLuckGal on August 14, 2004 01:14:06 PM
you have to find a company that can supply you with a portable machine, or you can skip the machine and do it the old fashioned way:  find a processing company and get some sales slips, fill 'em out and call in the info to the voice center the processing company provides for you.  but be warned, if you charge very small amounts (like less than $10) it may actually end up costing you more money than you're charging.  that's my experience with credit card processing companies.  generally these companies give you better rates than banks do.  you also need a business checking account to accept credit cards, so if you don't already have one you'll hafta get one.


Title: Re: accepting credit cards at craft fairs?
Post by: BamaDivaRollTide on August 14, 2004 03:12:24 PM
Try www.propay.com (http://www.propay.com)


Title: Re: accepting credit cards at craft fairs?
Post by: zona on August 17, 2004 01:26:39 PM
I checked out ProPay.com and ithink i'm going to go with them. Thank you very much for your recommendations!


Title: Re: accepting credit cards at craft fairs?
Post by: Hathaldir on August 17, 2004 08:34:42 PM
Any Canadians know of something like ProPay in Canada? I'm not sure what to search for in Google.


Title: Accepting Credit Cards at Craft Fairs
Post by: APrettyRock on November 01, 2005 10:34:44 AM
I'm down to the wire. (I hate when I do this, but I've been so busy...)

I have a craft fair this weekend and I want to accept credit cards. I also want to prepare for any situation. I don't know if I will have internet access or electricity, for that matter, so, I was wondering how everyone else deals with credit cards at shows. What do you do, or what system do you recommend?

Thanks!


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: APrettyRock on November 02, 2005 05:42:47 PM
Anyone? Would love some help on this. I was leaning towards signing up with PayPal's Virtual Terminal, but they don't accept phone orders, which is what I think I need right now...


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: APrettyRock on November 04, 2005 01:05:35 PM
Well, after lots more research, I decided to just bite the bullet, purchase a new cell phone that I could use as a modem for my laptop (I was due for one anyway) and potentially not be able to accept credit cards for this weekend's show (because the phone won't be here in time.) I setup a generic page on my website where I can enter information for the customer and submit it to PayPal. With any luck, I'll be able to get an internet connection this weekend where I am at.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: sammyb on November 04, 2005 01:09:04 PM
I hope it all works out for you!

I don't have any advice--I've never even gone to a craft show.

I know, sad, right?

Your stuff is gorgeous, btw.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: APrettyRock on November 04, 2005 01:42:38 PM
No, it's not sad. This is only my first. I have one each weekend for the next three weeks.

It's time to see just how well liked my stuff will be outside of my circle of friends. I'm a little scared, but I think it will be a good experience for me.

Thanks for the compliment. The word "gorgeous" seems to have affected me today. :)


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: CraftyChef on November 05, 2005 04:45:27 AM
This is late, but if you did a board search for "credit cards", all the info you need would pop up in former discussions.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: GinaMichele on November 06, 2005 01:41:04 PM
You should sign up for Propay (www.propay.com) For $60 a year you can process credit cards at the show over your cell phone. You should also buy a manual credit card imprinter which will cost about $25 (unless you get it cheaper on ebay)


Title: credit cards at craft fairs?
Post by: glamarama on March 21, 2006 09:32:59 PM
I use PayPal on my site but thats it - no merchant account and I dont plan on getting one because I dont do that much business. But I would really like to be able to accept credit cards at Bizarre Bazaar SF in April. Has anyone found a way to do this? is there some kind of one-time merchant account you can set up and use? Any suggestions?

jenna


Title: Re: credit cards at craft fairs?
Post by: shewolf on March 22, 2006 11:25:51 AM
If you have acess to wireless internet and a laptop, you can do it right there!

Also (if it's a multiple day fair) each night after sales, input into the shopping cart all the CC payments.

just my 0.02


Title: Re: credit cards at craft fairs?
Post by: glamarama on March 23, 2006 07:47:52 AM
Does PayPal let you enter in third-party credit cards? I didnt know that! That would be great.


Title: Re: credit cards at craft fairs?
Post by: sweetpeahandcrafts on March 24, 2006 05:49:55 AM
I have  a merchant account through the Discover Network, and taking credit cards at craft fairs has boosted my sales tremendously.  It also boosted them on my site, as people don't always want to use paypal.  I process them right there, over the phone, using my cell, so I never wind up coming home to find out one has been declined.  It's not terribly expensive, either, each transaction costs just a little more than paypal transactions do.  But it's been totally worth it.

Jen


Title: Re: credit cards at craft fairs?
Post by: ITZA on March 24, 2006 07:02:21 AM
I use my cell phone and call them in.

This is the company I signed up with:

http://www.thompsonmerchant.com/

They are really inexpensive, fast, dependable and i have had No problems with them.  I have referred several other crafters & friends to them and everyone has been Very happy with the service.

I looked & looked and this was the cheapest I could find.


Title: Re: credit cards at craft fairs?
Post by: dayzi on March 24, 2006 08:04:17 AM
You can sign up for Paypal's virtual terminal, to accept credit cards from users without paypal accounts. As long as you have a laptop and wireless internet, you can take cc info and process it right away. Normal cc fees through paypal are deducted & there is a $10 charge per month to have the virtual terminal. I work for a company that runs conventions and we used the virtual terminal to take cc last year and it worked out great. You can get more info here.

https://www.paypal.com/cgi-bin/webscr?cmd=_vt_hub-outside (https://www.paypal.com/cgi-bin/webscr?cmd=_vt_hub-outside)


Title: Re: credit cards at craft fairs?
Post by: alison on April 02, 2006 10:34:51 AM
i'm pretty sure there won't be wireless internet available at the bazaar bizarre.  there is an ATM on the fairgrounds though!

i use propay.  the fees are very comparable to paypal, but you do have to pay a yearly fee based on which cards you want to take and how much in sales you do.  it was very quick & easy to set up (i did it all in 4 days because i decided last minute before a big show).  i also bought one of the things to make an imprint of the credit card, just as security for myself.  you can process the cards through a cell phone or over the internet.  at the 2 shows i have used it on, the sales i would have lost to not taking credit cards have payed for all of my expenses. on large sales, i processed the card while the person was there.  on smaller ones i just made a pile and called them in when it got slow. i have had no problems, although I was glad i tested it out at home before because you do need to get some info from the buyer like their zip code.


Title: Re: credit cards at craft fairs?
Post by: babygoinplaces on April 02, 2006 10:49:31 AM
I checked into Sam's Club since I have a membership with them.  They don't have a solution for my needs, though.  I don't have a land line phone and only use a cell phone.  When I'm doing craft shows, I probably won't have power or a phone line to hook into.

There is supposed to be someone calling me back about another alternative where I can use my cell phone, but it costs $.75 per transaction.  That's ok, I think, for as little as I will use it.  I'll have to see what other costs may be involved.

The next craft show I attend where I'm not a vendor, I'll have to ask when I see a vendor accepting cc's as to what they do.

To my knowledge, I have lost less than a handful of sales b/c I haven't taken cc's.  Most will write a check, ask their shopping buddy for the cash, or go to the bank.  I had one gal walk away last weekend but she was only interested in a $9 simple tote which I sold by cash later, anyway.


Title: Re: credit cards at craft fairs?
Post by: glamarama on April 02, 2006 12:18:14 PM
There is supposed to be someone calling me back about another alternative where I can use my cell phone, but it costs $.75 per transaction.  That's ok, I think, for as little as I will use it.  I'll have to see what other costs may be involved.

Let us know if you hear back about that one, thats pretty cheap.

Thanks for all the info guys, keep it coming! This is a good resource for everyone.


Title: Re: credit cards at craft fairs?
Post by: maise on April 19, 2006 10:32:07 PM
We just did some research on credit cards for fairs since we're doing bazaar bizarre and a pet expo. Since we won't have access to a phone or power outlet, we're going with propay. I compared paypal (we're using that right now with our Etsy shop) with propay and propay works out cheaper in the long run, and we can phone in credit cards if we don't have internet access. I called around and did research online, and its just too expensive to sign up to have a wireless terminal. The monthly lease is too expensive if you're doing occasional sales, and you're locked in for 2-4 years. Or you can buy it if you have $1200 to spare  :-\ With wireless, you also have to pay a monthly phone fee because it goes through a separate cell phone. One company quoted $17/mo for the cell phone service, $25/mo rental of the terminal for 48 months, and i think it was $.35/transaction, plus $.50/wireless transaction. It is too bad you can't use your own cell phone. Nextel and Sprint users I think can use their phones if it is a certain type. We're still trying to find a manual card imprinter, which we found one to borrow until we can buy one off ebay (we waited too long). I hope you all have good luck. I'd be interested if anyone comes across any other companies that have a good deal on merchant services.


Title: Re: credit cards at craft fairs?
Post by: alison on April 21, 2006 06:03:32 AM
We're still trying to find a manual card imprinter, which we found one to borrow until we can buy one off ebay (we waited too long).

I got mine from this company:
http://shipnfast.com/

they were very quick & nice to work with.


Title: Re: credit cards at craft fairs?
Post by: I Eat Art on April 21, 2006 04:32:51 PM
I got mine from "Mr. Imprinter" on Ebay. It got to me in about 3 days.


Title: Re: credit cards at craft fairs?
Post by: angburke on April 28, 2006 07:06:42 AM
What information, besides business name, do people typically include on their imprint plate?


Title: Re: credit cards at craft fairs?
Post by: alison on April 28, 2006 11:22:07 AM
What information, besides business name, do people typically include on their imprint plate?

Propay charges show on statements with your email address.  In order to help people recognize the charge and prevent chargebacks, you could put your email address on the plate.  Mine also has my address (a PO Box) and the URL of my site.


Title: Re: credit cards at craft fairs?
Post by: glamarama on May 03, 2006 04:48:13 PM
If you dont want to buy an imprinter, you can also do a crayon rubbing of the card. Put a piece of paper over it and rub with the side of a crayon or pencil.

I ended up using PayPal's virtual terminal. It was $20 bucks for the month and worked like a charm! Well worth it!


Title: Re: credit cards at craft fairs?
Post by: smarmyclothes on May 29, 2006 04:45:07 PM

I ended up using PayPal's virtual terminal. It was $20 bucks for the month and worked like a charm! Well worth it!

how exactly does the virtual terminal work?  does the customer put in their information as if they were buying something off of your website, or are you inputting the information?


Title: Re: credit cards at craft fairs?
Post by: glamarama on May 29, 2006 07:01:53 PM
You have to get all their information - billing address, CC# and the 3 digit code on the back of the card and enter it in yourself. If you have internet access, you can do it right there. If not, you can print out the form you will fill out, bring it to the show to fill out orders and enter it when you get home.


Title: Re: credit cards at craft fairs?
Post by: smarmyclothes on May 29, 2006 08:32:49 PM
thanks, glamarama!  i think i'm going to be participating in a craft fair in august, and i was wondering if credit cards were even an option.  this thread helped immensely!

i'm curious... i already have a paypal shopping cart on my website.  if i were to make a separate page for the items i had at the craft fair with the "buy it now" buttons, i think i'd be able to bypass the whole "virtual terminal" business, because it'd be just as if they were buying it off my site.  any thoughts?


Title: Re: credit cards at craft fairs?
Post by: inhope on June 01, 2006 08:06:03 PM
I just signed up for paypal's terminal so I can take credit cards this weekend at artstar (crossfingers) it works out ok...did anyone else find the website a bit ambiguous?


Title: Re: credit cards at craft fairs?
Post by: Karchita on June 02, 2006 11:53:49 PM
I signed up with ProPay.  I did it the Monday before a weekend fair and expressed mailed the check asked them to please hurry and they emailed my confirmation in 24 after I mailed the check.  I was impressed with that.  I chose the upgraded service for 60 bucks a year and 35 cents and 3% each transaction. 

Then I couldn't get an imprinter in time, so I went to Office Depot and bought a sales book with two part receipts - one for the customer and one for me.  I just got all the info - CC number, name, signature, zip code, and the 3 digit number from the back of the card for each sale.  I keep the original and the customer gets the copy.  I didn't have time to call the sales in, so I just stacked them up and entered them online when I got home.  It's a little risky, but other crafters have told me that's what they do and have never had a problem.  I figure it's less of a risk than taking a check.  Anyhow, they all cleared and now I am wondering if I really need an imprinter.  They are bulky and I feel my system is proof enough to dispute charge backs.  I would like to get a rubber stamp to mark each receipt with my business name and email so they know what to look for on their CC statements. 

I think I definitely made a few sales by taking CCs and my customers seemed to expect it. 


Title: Re: credit cards at craft fairs?
Post by: maise on June 03, 2006 09:09:18 PM
We ended up with ProPay too so that we could use the phone option if we didn't have wireless internet. It really came in handy at Bazaar Bizarre SF and a dog walk I did last month. Without the credit card sales, we would have lost about $250 worth of sales. It is well worth the fees for the options. We figured that Propay turns out a little cheaper with how many shows we do. We're trying to do at least once a month since there are tons of dog walks in the SoCal area. We haven't ordered an imprinter yet because it is bulky like Karchita said. We bought some carbon copy receipt books at WalMart and bought a custom stamp from Office Max with our logo and information. They made it while we waited and it was only $20. I sat and stamped it on every top page the night before to save time at the show. We had business cards made and my sister stapled one to each receipt. It worked out pretty well. Walmart is a good deal for receipt books if you don't care about carbon. I think Office Max, Staples and Office Depot has the same but carbonless for $9 for 3 books, Walmart is with carbon for $1/each.


Title: Re: credit cards at craft fairs?
Post by: babygoinplaces on June 04, 2006 04:52:35 AM
If you didn't have time or money to get a custom stamp made, you could also print your own sticky labels and use those on the tops of the receipts that customers receive.


Title: Re: credit cards at craft fairs?
Post by: maise on June 04, 2006 11:20:21 AM
If you didn't have time or money to get a custom stamp made, you could also print your own sticky labels and use those on the tops of the receipts that customers receive.

We thought about doing that too. If you're just doing a few small shows here and there, its cost effective. The stickers run about $9 for 250. The ink, and stickers add up if you plan on having a lot of sales. I think the stamp is good for 10,000 impressions. We also used the stamp on our wooden displays so they didn't get mistaken for anyone else's while cleaning up.


Title: Re: credit cards at craft fairs?
Post by: babygoinplaces on June 04, 2006 04:42:24 PM
Oh, and don't forget to check out vistaprint for a very cheap stamp.  It's not high quality, but it will get the job done and they often run specials where you get it free if you pay shipping, usually around $5-6.00


Title: Re: credit cards at craft fairs?
Post by: jojo9 on June 29, 2006 05:06:46 AM
Paypal have just started a thing where you can pay using your mobile phone.  I'm in the UK, am not sure if is in other locations too.  Of course this is probably more use to potential buyers than sellers since your customer wou;d have to be already signed up for the service. But it is still handy to know about!


Title: Merchant Credit Card Processing
Post by: craftpunk on July 29, 2006 02:40:49 PM
I show at an outdoor market every weekend all year long, and I need a new credit card processor, I am unhappy with my current one.  I have been using ProPay, and I don't like their system, they have a limit on how much you can process every month, and offer very poor support. 

I'd like to hear what other people use in direct sales, not over the web, but face to face with customers.  Does your company require a swipey machine?  Do they rent or sell them, or can you buy a 3rd party machine?  How are the fees?  Do you like the customer service?  Do they have an option to enter the information online?  What about wireless machines? 

I have been looking into Costco's program, has anyone here used it?


Title: Re: Merchant Credit Card Processing
Post by: babygoinplaces on August 02, 2006 06:18:56 PM
I don't know if this particular guy, Lou, is limited to the PA area, but we had a great convo last week and HE even determined that he couldn't help me any better than I could do right now with PayPal and walked away scratching his head. 

He called back yesterday and had much better rates for me because he spoke with a manager or someone.  I'm trying to find a way to process cards at home, over the phone, or with my cell phone at a craft show.

Worth checking into.  The company is TermNet based out of Atlanta.
[email protected]

Tell him Baby Goin' Places sent ya.


Title: Re: credit cards at craft fairs?
Post by: brubendall on August 28, 2006 11:54:47 AM
You can sign up for Paypal's virtual terminal, to accept credit cards from users without paypal accounts. As long as you have a laptop and wireless internet, you can take cc info and process it right away. Normal cc fees through paypal are deducted & there is a $10 charge per month to have the virtual terminal. I work for a company that runs conventions and we used the virtual terminal to take cc last year and it worked out great. You can get more info here.

https://www.paypal.com/cgi-bin/webscr?cmd=_vt_hub-outside (https://www.paypal.com/cgi-bin/webscr?cmd=_vt_hub-outside)


Has anybody else used this?  I am interested, as I am doing my first fair at the end of September.  I already have an active Business Account with Paypal.  What I'm curious about is can you decide which months you want to use this and then not use it for several months (and not paying the monthly $20 fee) and then use it again?  I read through all the Terms & Conditions (whew!) and it didn't address this, just said you could cancel at any time but would not get any portion of that monthly fee refunded. 

For instance, I'm doing 1 fair in September (the 30th) and 2 in October.  Can I sign up for just those 2 months?  Actually, if I'm willing to wait one day and process the payments the following day on October 1st, I could get away with just one monthly fee.

Anybody have any info on this situation?


Title: Re: credit cards at craft fairs?
Post by: naelany on August 28, 2006 12:24:21 PM
I have  a merchant account through the Discover Network, and taking credit cards at craft fairs has boosted my sales tremendously.  It also boosted them on my site, as people don't always want to use paypal.  I process them right there, over the phone, using my cell, so I never wind up coming home to find out one has been declined.  It's not terribly expensive, either, each transaction costs just a little more than paypal transactions do.  But it's been totally worth it.

Jen

I just looked at the Discover thing, I can't seem to see if you have to be a card holder with them in order to become a merchant using them???


Title: Re: credit cards at craft fairs?
Post by: sweetpeahandcrafts on August 29, 2006 09:59:59 AM
Nope, you don' thave to be a cardholder--it's got nothing to do with your personal credit card usage.


Title: Re: credit cards at craft fairs?
Post by: nimblefingers on September 01, 2006 08:35:32 AM
oooh, paypal at a craft fair is such a great idea.  i'm going to be at a craft fair next weekend, which I will have my laptop and the place has wireless internet.  wondering.....instead of setting up the virtual terminal with paypal, could you just let the person log into paypal if they have an account and forward you the money right there?  or if they don't have a paypal account, send them a free invoice from paypal, and have them instantly pay you through that?  would that work??  and in that case there wouldn't be any charges from paypal, i don't think.....


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 01, 2006 12:16:11 PM
Don't people have to have a paypal account to pay through paypal? (Even from the free invoice?)  I'm not sure, I'm asking.


Title: Re: credit cards at craft fairs?
Post by: nimblefingers on September 01, 2006 12:34:58 PM
i don't think so.....but have never tested it out.  here's what paypal says about the invoice tool:

Bill customers, individuals or groups by email with an invoice, even if they don't have a PayPal account! Include fields for item detail, quantities, tax and shipping. The recipient will receive an email with instructions on how to pay you using PayPal.

but maybe they have to create a paypal account??


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 01, 2006 04:12:22 PM
Okay, I just tested it out, I sent myself an invoice (different email address than I have registered with my Paypal account).

At the top of the invoice it says:

"(Business name would like to be paid through PayPal."

So then I clicked on the link provided and it takes you to a paypal page, showing the invoice I made up and wants me to either log in to my paypal account or create a new one if I don't have one.  So it appears the recipient must have a paypal account to pay.  :(

But now I'm thinking about using Propay.  It's a yearly fee instead of monthly and only $34.95 for the Basic Account for the year, allowing you to accept Visa/MC payments online, (plus a transaction fee).  See here for details:

http://www.propay.com/account/

The only immediate downfall I see is you can't do phone payments with the Basic Account,  you have to have a Premium Account which is $60 for the year.  In addition to getting to do payments over the phone you can also accept Discover and American Express.  AND you get a linked Prepaid Mastercard (to pay for things with money in the Propay account).

I'm teaming up wtih a friend that sells jewelry (I do purses/diaperbags/accessories) so maybe she'll want to go in with me.


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 10:47:12 AM
Has anyone ever done this  ( must have a business or premier paypal account yourself and 2 different email addys) :
Get the carbon copy reciepts from the dollar store, put the credit card under the bottom reciept and use the side of your pen to make a rubbin of it. Copy the customers addy off their drivers liscence ( so you know its correct) to have proof incase they disput, with the 3 digit security code on the back ( NOt sure if you NEED this, but couldnt hurt!).
MAke them sign the reciept!!!

THEN

When you get home log into paypal and send a bunch of money requests, to another email ady that belongs to you. Then when you go to pay them, paypal will give you the option to eithersigh into your account, or pay with a credit card. Then enter the customers gredit card info and addy etc...Then paypal will email you back with a reciep so you know it was accepted!

I havent dont this myself, but in theory it seems perfect. Any one try this, or have a reason why it couldnt work ??


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 11:07:34 AM
Has anyone ever done this  ( must have a business or premier paypal account yourself and 2 different email addys) :
Get the carbon copy reciepts from the dollar store, put the credit card under the bottom reciept and use the side of your pen to make a rubbin of it. Copy the customers addy off their drivers liscence ( so you know its correct) to have proof incase they disput, with the 3 digit security code on the back ( NOt sure if you NEED this, but couldnt hurt!).
MAke them sign the reciept!!!

THEN

When you get home log into paypal and send a bunch of money requests, to another email ady that belongs to you. Then when you go to pay them, paypal will give you the option to eithersigh into your account, or pay with a credit card. Then enter the customers gredit card info and addy etc...Then paypal will email you back with a reciep so you know it was accepted!

I havent dont this myself, but in theory it seems perfect. Any one try this, or have a reason why it couldnt work ??


Ok so i just tested out my theory by requesting $0.01 from myself, and it works! You just click that you do not have a paypal account, then it asks for full address, credit card number, email addy ( remember this is your email that you sent the request to, not the customers ) and phone number ( so get the customers phone #!!!) and it DOES ask for the 3 digit verification number!

Now obviously, the only risk is that if the customers card is over their limit or something, the payment wont go through. BUT i suppose since you have their phone number and address you could contact them.... although i dont know if i would be ballsy enough to...or i suppose you could keep trying to charge it and see if it goes through... Ive had stores who have processed my credit card a week after i bought something, and that was when i was no where near my limit.


Title: Re: credit cards at craft fairs?
Post by: nimblefingers on September 03, 2006 12:14:19 PM
hmmm....is that ok to get their info and then put it through the internet later?  just wondering because some people may not like their credit card info to be put through a website?  would you tell them up front that you'd be entering in their info paypal later?

i think i'm going to use that paypal process, but since i'll have laptop/internet at the craft fair, i'll just have them enter in their info onto my computer into paypal instantly so that THEY do it.....good to know that they don't have to have a paypal account, that they just enter in their credit card info, etc and the purchase goes through....


Title: Re: credit cards at craft fairs?
Post by: babygoinplaces on September 03, 2006 12:22:50 PM
hmmm....is that ok to get their info and then put it through the internet later?  just wondering because some people may not like their credit card info to be put through a website?  would you tell them up front that you'd be entering in their info paypal later?

i think i'm going to use that paypal process, but since i'll have laptop/internet at the craft fair, i'll just have them enter in their info onto my computer into paypal instantly so that THEY do it.....good to know that they don't have to have a paypal account, that they just enter in their credit card info, etc and the purchase goes through....

I've thought of that option--bringing my laptop--but I cannot be assured that I'd have internet hook up at any given craft show, and am certain that 2 shows I'm doing will NOT have it.  I was so far out in the sticks in July that I didn't even have cell phone service (and I don't mean I was roaming/analog--there was nuttin', honey).


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 05:14:35 PM
hmmm....is that ok to get their info and then put it through the internet later?  just wondering because some people may not like their credit card info to be put through a website?  would you tell them up front that you'd be entering in their info paypal later?

i think i'm going to use that paypal process, but since i'll have laptop/internet at the craft fair, i'll just have them enter in their info onto my computer into paypal instantly so that THEY do it.....good to know that they don't have to have a paypal account, that they just enter in their credit card info, etc and the purchase goes through....

I've thought of that option--bringing my laptop--but I cannot be assured that I'd have internet hook up at any given craft show, and am certain that 2 shows I'm doing will NOT have it.  I was so far out in the sticks in July that I didn't even have cell phone service (and I don't mean I was roaming/analog--there was nuttin', honey).


I thought about brining my laptop too, but i cant be sure there will be wireless.

I figure that i will only offer credit card payments over $10 or something....

I still cant see anyhting else wrong with entering credit cards through paypal this way... anyone?


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 03, 2006 05:28:56 PM
Gosh, you're right!  I "tested" the invoice process, but didn't go so far as to click on the button that says "click here if you don't have a Paypal account".  I assumed that would take me to a page to create a Paypal account.  But it didn't just wanted the address/cc info etc.

I wonder what happens when you keep using this same email address over and over again.


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 05:33:03 PM
Gosh, you're right!  I "tested" the invoice process, but didn't go so far as to click on the button that says "click here if you don't have a Paypal account".  I assumed that would take me to a page to create a Paypal account.  But it didn't just wanted the address/cc info etc.

I wonder what happens when you keep using this same email address over and over again.

Yeah i did think about that, but i suppose you could rotate between a couple emails.


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 03, 2006 06:06:41 PM
So who's planning on using this process anytime soon?  And when?

I really want to know how it works in the "real world"!


Title: Re: credit cards at craft fairs?
Post by: superstitch on September 03, 2006 06:20:09 PM
i think that paypal would probably look into or be suspicious of someone using the same email to pay for tons of different things, I think that the easiest way to avoid the fees would be to set up a listing on your website, if you have one, and then click buy now, and enter the card information like normal. It would be a bit of a pain to set up but you could circumvent some of the fees


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 06:34:28 PM
i think that paypal would probably look into or be suspicious of someone using the same email to pay for tons of different things, I think that the easiest way to avoid the fees would be to set up a listing on your website, if you have one, and then click buy now, and enter the card information like normal. It would be a bit of a pain to set up but you could circumvent some of the fees

You mean set up a private page on your site, and keep changing the listing and entering in the credit card info your self ?


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 03, 2006 08:23:07 PM
I thought that if you have people pay with credit cards on your website that are processed by Paypal it would have to be either:

a.  the buyer has a paypal account

-OR-

b.  you use Paypal Virtual Terminal.

Am I incorrect?


Title: Re: credit cards at craft fairs?
Post by: superstitch on September 03, 2006 09:00:46 PM
i have a paypal business account because i had my own site, and anybody with a credit card could pay through paypal, i was just charged a percentage, but no monthly fee, thats the same way that peple can pay me through etsy, you do need a business account but my upgrade was free, i dont know if there is a fee now. I was thinking that if you created a listing on etsy for all of your items, or at least common prices, and just say custom in the title so noone buys them. then you could just click to buy that and pay through paypal. it would be a lot of work though to set up


Title: Re: credit cards at craft fairs?
Post by: sweetjaime on September 03, 2006 11:51:10 PM
i have a paypal business account because i had my own site, and anybody with a credit card could pay through paypal, i was just charged a percentage, but no monthly fee, thats the same way that peple can pay me through etsy, you do need a business account but my upgrade was free, i dont know if there is a fee now. I was thinking that if you created a listing on etsy for all of your items, or at least common prices, and just say custom in the title so noone buys them. then you could just click to buy that and pay through paypal. it would be a lot of work though to set up

I suppse, but then you are being charged etsy's fees, plus paypal fees, when in fact etsy didnt help you get the customer or anyhting. I have no problem giving etsy their cut, if they "help" me get the sale.

My concern is that because im in Canada, there is no option such a propay for CC as its for US residents only. I figured if i wanted to make that extra couple of sales, i could take down all the CC info, and charge it through my website ( seperate listing i created with that price ). BUT i would be concerned if customers were worried about a) entering personal info overthe net, even if through paypal. b) about me not being honest and charging the correct amount. and C) that on their CC statement it would show a paypal listing, which may confuse them.


So now i suppose if i dont want to use this option i am back to square one, because i still havent come accross a Propay type solution ot accepting credit cards in canada....


Title: Re: credit cards at craft fairs?
Post by: superstitch on September 04, 2006 12:10:18 AM
well, if you have the laptop and internet access, you could have people click "send money" on paypal and fill it out with their info and send it to you. But that way would only work if they had paypal, at least i think so.


Title: Re: credit cards at craft fairs?
Post by: brubendall on September 04, 2006 10:26:43 PM
superstitch - thanks for all your info.  I have a business account as well, have had it for awhile, but never realized i could accept cc payments like that.  I don't have a website, but i do have a cousin that would happily set one up for me.  :)  I just started checking around on Paypal and found the info you're referring to:

https://www.paypal.com/us/cgi-bin/webscr?cmd=_wp-standard-overview

I may go that route for the craft fair.    If I don't have wireless while I'm at the fair (I'm not sure yet, still have to find out) and I want to take the info down and process it later, do you know what kind of info I need - cc#, name, address, etc?  I'm afraid customers might think it kinda weird for me to be asking for their address, phone, etc just to process a CC.


Title: Re: credit cards at craft fairs?
Post by: superstitch on September 04, 2006 10:29:14 PM
i'm not sure exactly what info you need, on my site, the customer had to enter address and phone number for shipping purposes, so i dont know how it would work when you are entering them manually, i think paypal has a pretty good info line that you can call


Title: Re: Using Paypal's virtual terminal
Post by: hbic on September 05, 2006 06:32:11 PM
I'm pretty sure the monthly fee is like a subscription, that's how they make the big bucks off you. I signed up for virtual terminal at the beginning of the summer thinking I was going to be doing farmers markets. I never did and I'm still paying the $20 and havent used it yet! But I think it'll be worth it once I kick up my sales (Christmas is coming FAST) and also on my website when I start selling there.


Title: Re: credit cards at craft fairs?
Post by: sewingcybermom on October 23, 2006 03:34:00 PM
I signed up for propay for around $55.00, and my customers were able to charge at my fair this weekend. I made tons of extra sales because of this and I was able to phone in each card for acceptance. It worked great! I made back the sign up fee in no time, and It was eaaaasssssy!


Title: Re: credit cards at craft fairs?
Post by: stereoette on October 24, 2006 11:52:42 AM
One thing to think about is - even if the venue has wireless, the connection may not be very good ! that happened to me last weekend. I was afraid to click resend because I didnt want to double charge the customer, but my paypal virtual terminal information was not submitting. I am definitely looking into phoning in my info next time.


Title: Re: credit cards at craft fairs?
Post by: ~Amy~ on October 25, 2006 05:45:55 PM
Im checking paypal now and I see $20 a month.  Where is it $10 a month? 


Title: Re: credit cards at craft fairs?
Post by: brubendall on October 28, 2006 06:42:07 PM
If you have a business Paypal account, it is free to process credit cards online (but not over the phone).  If the location doesn't have wireless (I haven't had one yet) it's a bit of a risk to take a CC payment and then process it later, but that's what I've been doing.  If you have a willing person, you could call them from the fair and have them process it for you.  My cousin set up a quickie website just for processing these payments.  (PM me if you want more info on the website he set up.)  I have taken CCs at my last two fairs!  It resulted in about $150 in additional sales we might not have had.

The way I figure it, most people who hand you a CC at a fair don't know you're not going to process it right away, so it's likely to be a good card.


Title: Re: credit cards at craft fairs?
Post by: rachelyra on December 07, 2006 01:35:03 PM
people should be fine with the idea of giving you their address along with their credit card.

i personally would feel less good about entering my credit card info into a random laptop, which then any other person at the fair could pick up.


Title: Re: credit cards at craft fairs?
Post by: katalina on December 10, 2006 11:45:53 AM
Yesterday I did the Bust Craftacular and took credit cards for the first time.  Taking credit cards gave me an extra $100 in sales, as all 4 people spent over $20 using it (one girl bought a bag that was $65).  One of the women was using her debit card.

Right now I have Paypal virtual terminal, but I think Im going to go with propay.  It just doesn't make sense, I think, to use VT unless you have sales like this every month, and a lot of them, to cover that $20 monthly fee.

I didn't get any checks though. 



Title: Re: credit cards at craft fairs?
Post by: klweaver on January 03, 2007 09:43:23 PM
I was really happy to discover this thread... Just thought I would mention another option that I discovered in my research, Touch Pay
http://www.thompsonmerchant.com/services/Touch-Pay/Touch-Pay.html
They seem comparable to  Propay.  Though, they have a monthly fee, and i am liking the annual fee structure of Propay.  Guess I will give the Discover network a call to see what their pricing is like.


Title: Re: credit cards at craft fairs?
Post by: Redjln on January 04, 2007 08:35:59 AM
I just started the process to upgrade my paypal account to accept credit cards, and so I can get the virtual terminal.  I figured that having all that stuff in one place would be easier than having it scattered among several places to keep tracking easier.

I figure I will write the information paypal needs on the invoice and have the person sign that as proof that they authorized the purchase, and they would get the copy and I would keep the orginal. 

Just hope I don't run into anyone with fake card that has no funds on it! Has anyone encountered this?

Later,
Jen


Title: Re: credit cards at craft fairs?
Post by: Rivkasmom on January 10, 2007 02:31:55 AM
The convention center where we have the biggest craft fairs is made of solid concrete.  There's no wifi or cell phone reception ANYWHERE in the building!  You're practically back in the stone ages.  I'm wondering how I would be able to do credit cards then.  About half of my items are between $75 and $150, so it would really make sense for me to have some sort of CC processing.


Title: Re: credit cards at craft fairs?
Post by: rachelyra on January 10, 2007 12:27:44 PM
you can just write it all down and do it later with paypal's virtual terminal.  slightly higher risk but totally possible.  copy down all kinds of information from them and you can hound them if it doesn't go through.


Title: Re: credit cards at craft fairs?
Post by: VaguelyVogue on March 07, 2007 10:48:27 AM
Has anyone used touchpay. Ive been seeing it advertised on crafter on the side bar. They seem to have better rates than pro pay.  You dont have to pay a higher monthly feee if you want to process cards over the phone


Title: Re: credit cards at craft fairs?
Post by: eel on June 05, 2007 09:38:50 AM
OK I have been looking into taking credit cards, thanks to all of you! I don't do craft fairs but I sell vintage clothing at a flea market once a month. I don't have a laptop so I'm looking for phone verification

Touch-pay charges a monthly fee of 8.99 + a set up fee of either $19 or $29 depending on the account you chose, the latter has a higher % charge but no per transaction fee. I am guessing this is good if you have a lot of small amount charges.

ProPay charges $60 a year, has a % fee and a small transaction amount. they do have minimums but I doubt I'll ever sell more than $3,000 in one day

sheesh you gotta be a math wiz to really figure out what service is best in the long run. I'm not math person but just on the monthly charge alone I'd save $50 by going with Propay.

FYI- I was thinking of charging customers a $5 transaction fee for credit cards to cover my costs but...you aren't allowed to do that, YIPES!
"4. Can I charge the transaction fees to my customer?
No. It is against credit card association regulations to charge your customers the fees you pay to accept their credit cards. Visa and MasterCard don't want merchants passing on those fees because it discourages and punishes card holders for using their cards. Merchants accept this rule because people paying with credit cards generally spend more than they would otherwise."


Title: Re: credit cards at craft fairs?
Post by: msmeow on June 27, 2007 11:50:59 AM
I don't think I saw this mentioned about PayPal Virtual Terminal.  You can turn it off and on.  So when I needed it for shows starting in May I turned it on and I'm charged $20 a month for each month it's on.  I don't have another show until August so I'm going to turn it off for July and most of the fall.
I don't take people's address because you don't need it to fill in the VT form.  I just get their phone number in case their an issue.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: rachelyra on August 17, 2007 10:41:33 AM
Hey guys,
i just wanted to note that something i've heard people say a lot "I don't think i lost any sales from not taking CCs" isn't always exactly accurate.  A lot of times people will assume you don't take them, unless you have a sign or something otherwise.  They'll usually ask only if they really want a particular thing and don;t have enough cash.  One thing I've seen people do is get those visa-mc-discover stickers and put them on the edges of their mirror, people are sure to notice them there.  I have a little sign saying i take them and still get asked if i do all the time.


Title: Accepting Credit Cards?
Post by: lafemmedramatique on July 28, 2008 02:23:11 PM
I'm applying to Indieana Handicraft Exchange, and I'm trying to find out if there is a way I can accept credit cards w/o a machine. I've heard that there are ways to do it via phone, but I don't know how.

It may not be a big deal b/c I might not get accepted, but even if I don't I figured it would be a good thing to find out before I start doing craft fairs.

If you have any information on how to do this, or information on how you do it, then please let me know!

Thanks in advance for the information!


Title: Re: Accepting Credit Cards?
Post by: Circlesofstone on July 30, 2008 05:00:35 AM
Check out Propay.com, I think that is what most craftsters are refering to when they do craft shows and take credit cards over the phone. I believe there is a yearly fee, but no monthly minimums or charges. They do have fees per transaction.



Title: Re: Accepting Credit Cards at Craft Fairs
Post by: twohandscrafts on October 02, 2008 11:27:10 AM
This is a great idea! I have also seen where people just print all the credit card logos that they accept on an 8 X 10 piece of paper and get just a simple dollar frame and sit it on their tables right out front where people can see them..


Hey guys,
i just wanted to note that something i've heard people say a lot "I don't think i lost any sales from not taking CCs" isn't always exactly accurate.  A lot of times people will assume you don't take them, unless you have a sign or something otherwise.  They'll usually ask only if they really want a particular thing and don;t have enough cash.  One thing I've seen people do is get those visa-mc-discover stickers and put them on the edges of their mirror, people are sure to notice them there.  I have a little sign saying i take them and still get asked if i do all the time.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: PinkyK on February 16, 2009 01:23:08 PM
Thank you all so much for your research!  I know I could have more sales if I accepted credit cards; I'm just not 100% sure which method to go with yet.

Has anyone had any issues or problems with all of these banks going belly up recently?


Title: Re: credit cards at craft fairs?
Post by: msinfo on May 25, 2009 11:01:07 AM
OK I have been looking into taking credit cards, thanks to all of you! I don't do craft fairs but I sell vintage clothing at a flea market once a month. I don't have a laptop so I'm looking for phone verification

Touch-pay charges a monthly fee of 8.99 + a set up fee of either $19 or $29 depending on the account you chose, the latter has a higher % charge but no per transaction fee. I am guessing this is good if you have a lot of small amount charges.

ProPay charges $60 a year, has a % fee and a small transaction amount. they do have minimums but I doubt I'll ever sell more than $3,000 in one day

sheesh you gotta be a math wiz to really figure out what service is best in the long run. I'm not math person but just on the monthly charge alone I'd save $50 by going with Propay.

FYI- I was thinking of charging customers a $5 transaction fee for credit cards to cover my costs but...you aren't allowed to do that, YIPES!
"4. Can I charge the transaction fees to my customer?
No. It is against credit card association regulations to charge your customers the fees you pay to accept their credit cards. Visa and MasterCard don't want merchants passing on those fees because it discourages and punishes card holders for using their cards. Merchants accept this rule because people paying with credit cards generally spend more than they would otherwise."


Hi,

Just as an FYI Propay does have a flat yearly fee but has a higher percentage than Touch-Pay (www.touch-pay.com) and charges extra to receive real statements.  Touch-Pay has free online reporting, mailed statements, no set processing limits and even has a Touch-Pay Advanced (www.touchpayadvanced.com) option - which allows merchants that already has an online/web or virtual terminal merchant presence to simply plug touch-tone processing into that existing online merchant account eliminating the need for 2 merchant accounts.  It also has support for multiple touch-tone "pin numbers" and order tracking for businesses/merchants that have multiple users entering touch-tone orders.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: catdaddytn on August 03, 2009 08:07:41 AM
I am really in the dark ages when it comes to any kind of credit card/paypal payments.  I have a paypal account, but i've only paid for items.  So, can one actually use paypal on the spot at a craft show for payments?  It does make sense.  I may just stay with cash/checks, but paypal would open up some possibilities.

the laptop/WIFI thing is certainly not certain, though.  thanks.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: odd_artist on September 12, 2009 07:50:42 AM
I started accepting CC's this summer and boy, am I glad i did!
My sales went from about $100 a show to averaging $300 with at least 1/2 of those sales being credit. When I share a booth with someone who doesn't take cards, I can do it for them too.
If you have an Etsy shop you can get a discount on the annual fee. I only paid $29. There is no monthly fee and the percentage they keep is comparable to Paypal.
If you plan on doing more than half-a-dozen shows each year you should take Credit Cards.


Title: Re: Accepting Credit Cards at Craft Fairs
Post by: knitakitty on October 04, 2009 05:04:48 PM
This is a question pertaining to PayPay's Virtual Terminal:

If I wish to use the Virtual Terminal with my laptop and wifi, can I end the service once I have completed everything with that event. I am most likely not going to be doing any more craft fairs until late next year, and I'd like to avoid paying the monthy fee if possible. Also, how do you handle having a signed reciept? Should I get one of the old fashioned impressioners, just to have the signatures or is it worth it to have a small printer hooked up as well?

Thanks!