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Topic: ORGANIZERS - Please Update Feedback!  (Read 2446 times)
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craftydame
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« on: November 02, 2005 03:00:48 AM »

while organizing the Ongoing Wish Swap Round 2, i started checking everyone for really old in progress feedback, and i found that a lot of people still had swaps that were in progress from july and even earlier.

while i know that some are ongoing, the vast majority weren't. there seemed to be a lot of organizers who just didn't finish up their swaps.

i know it's hard to know if you've missed someone, (especially with the feedback system being wonky like it has been lately) and that's why it's important for people to PM their organizers and let them know if there's a problem.

but a lot of the people i asked about it had PM'd their organizers, and some had even PM'd moderators, but never got a response, or nothing was ever done.

so please please, UPDATE FEEDBACK! fairly quickly, if possible! if someone has flaked, it's important that other organizers know ASAP, and for newbies, they need it updated so that they can join other swaps!

are other organizers checking out old swaps like this? the majority of the people i PM'd had joinged other swaps, but had never been asked about it.

and while i'm at it, please use the comments! the comments are the only way other organizers know what to expect! if someone doesn't get a DC number, or they have really bad communication, let the rest of us know!



 
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« Reply #1 on: November 03, 2005 03:47:41 PM »

are other organizers checking out old swaps like this? the majority of the people i PM'd had joinged other swaps, but had never been asked about it.

When I set up my first swap organizing I noticed someone had really old in progress feedback, so I checked out the gallery and saw her item had been received.
I'm kind of nervous about being unfair in the comments section. One thing I have noticed is that people who have been around a while or are really experienced swappers tend to get away with a lot more. I'd be kind of afraid to make a comment about someone- even if I had a bad experience with them- if lots of other people have had good experiences. Kind of like saying you don't like the popular kid. I was just wondering what your take on that was.
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« Reply #2 on: November 03, 2005 08:49:45 PM »

I did, I did. I try and wait till the end so its easier but some swaps drag on fooooreevvveeeer.
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craftydame
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« Reply #3 on: November 04, 2005 01:59:35 AM »

When I set up my first swap organizing I noticed someone had really old in progress feedback, so I checked out the gallery and saw her item had been received.
I'm kind of nervous about being unfair in the comments section. One thing I have noticed is that people who have been around a while or are really experienced swappers tend to get away with a lot more. I'd be kind of afraid to make a comment about someone- even if I had a bad experience with them- if lots of other people have had good experiences. Kind of like saying you don't like the popular kid. I was just wondering what your take on that was.

i don't check, because i don't have time to check all the galleries for all 40 people who apply for my swap. i just ask people to look it up themselves, and send me the link. that might be bitchy, but i just don't have the time!

keep in mind that positive feedback doesn't mean positive experience, it means they didn't flake. honestly, some of the people i've had the biggest problem with are the ones who seem to be around in a lot of swaps, but everyone's so scared of being seen as mean that they don't give accurate feedback!

if you're worried that you're the only one who's had the experience, try PMing the organizers of their past or current swaps. nothing too detailed, just a "hi! i noticed SOANDSO was/is your RANDOM NAME OF Swap, and i wondered how your experience was. i've been having some communication problems (or whatever the problem is), and i just wondered if this has been an ongoing problem."

it's true that sometimes people have shittier communication at certain times due to life, and that's cool. there's no reason you can't put that in their feedback anyway. if they're ever asked about it later, they can explain WHY they got the feedback.

i had that for someone in one of my swps, a previous organizer sent me a warning PM. i PM'd her about it, asked her why she was so late in the previous swap, and what had been going on. she was able to explain the situation, so i let her in the swap, and everything turned out great!

i just wish everyone would stop being scared to give accurate feedback! i try to be nice, but i try to be truthful too.

I did, I did. I try and wait till the end so its easier but some swaps drag on fooooreevvveeeer.

totally! that's fine! it's not organizers like you, it's the ones that don't bother finishing their jobs. usually, it's the same organizers that don't bother finding angels.

i wait until the end too, or i do a few clumps of people at a time, and that's expected. the only people i really rush to update are flakers and newbies.
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« Reply #4 on: November 04, 2005 09:48:55 AM »

I've decided to toughen up on my feedback. I have new rules posted on my swap sign up page that states I which type of behavior will get comments. Poor communication, sending more than a week late (w/ good or poor communication will be listed) and I'm even leaving feedback for those who don't thank their partners. that's the rudest to me. Even if you don't like the package you can at least say Thanks, I got it. Hopefully that helps other organizers. Can you think of other comments Crafty?
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« Reply #5 on: November 04, 2005 12:02:10 PM »

Thanks for the advice. Now that I'm doing my first swap all my plans for rules for people to follow are starting to seem really strict, cause the stuff I thought for sure people would be doing some people aren't.
But I'll stick to my preconceived rules, no matter who it is breaking them- I just don't want to make any enemies  Undecided
Also I was able to check the gallery cause my swap was really small, so I totally understand not being able to do it in your case.
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« Reply #6 on: November 04, 2005 03:34:22 PM »

I think there should be some suggested formula comments added to the organizers part of the swap guidelines. That way organizers might feel more comfortable using the comments section.

Also, I think with on going swaps the organizer should update after each ship date or step annd say how long is left. It's more work but if you chose to organize an ongoing swap you are agreeing to take on the added responsibility.
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Pink_Dinosaur
« Reply #7 on: November 06, 2005 12:37:46 AM »

what if we had neutral feedback? like if someone sent late they wouldnt get positive but its not fair to give them negative since they did send out their item and didn't flake. Maybe that would help organizers when leaving feedback.
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« Reply #8 on: November 06, 2005 08:33:24 AM »

what if we had neutral feedback? like if someone sent late they wouldnt get positive but its not fair to give them negative since they did send out their item and didn't flake. Maybe that would help organizers when leaving feedback.
I think you could just as easily define the problem in the comments section. "Sent 12 days late; no communication" says enough to the other organizers.
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« Reply #9 on: November 06, 2005 08:46:12 AM »

everyone has great ideas: having a neutral feedback, have preset comments, etc. i think that there should also be a way for participants to give organizers feedback. i've seen good and bad organizers and it would also help people wanting to participate in a swap to look at what others thought about the orgainzer.

i really enjoy organizing and i try my best to do my job completely. it feels really satisfying to actually complete a swap and know that everyone has received and has their feedback. even though most of us have become very frustrated with the swap process it makes me happy to see this community discussing it and improving upon it. this is just the opposite of my job (i'm a teacher) where things get discussed but nothing gets better.
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« Reply #10 on: November 14, 2005 08:48:14 AM »

Hi! I'm organizing my first swap, and I'm super excited.  I was checking up on people's eligability, and one of the craftsters that signed up had "In Progress" for thier first swap still, but it seemed that the dates were already far passed.  I checked the actial thread of the swap, and it seems as though she sent and her partner received, and the organizer has just not posted the feedback yet.  Can I sign her up for my swap?  I would hate to exclude someone just because of the organizer is slacking....
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« Reply #11 on: November 14, 2005 08:56:31 AM »

personally i would contact the organiser but I have never organised before so thats just my opinion lol
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« Reply #12 on: November 14, 2005 09:56:33 AM »

I would tell the swapper to ask their organizer to give them feedback first. If the organizer doesn't (for some reason), you can send them a PM and ask to make sure this person can continue.
When you say the dates are far past, do you mean like a month or a week? Some organizer wait until the swap is completely done to update everybody's feedback at once. If it's been dead and buried for a while, though, someone needs to get after them to finish up.
If you need any help, let me know!  Wink
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