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Topic: Odd Design Request from Customer  (Read 1184 times)
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shadojake
« on: April 23, 2014 06:46:48 AM »

I have a friend from church who has made an odd design request for a set of coasters.  As you have probably already seen, I start with travertine or marble 4"x4" tiles and my coasters have designs on them.  This customer wants blank coasters, that is .... no designs on them at all.

This is just totally strange to me.  I have never even thought about this as an option.  I feel it is almost like cheating a customer by not spending time applying a design to the coasters.  I spend time coming up with designs and trying to choose good colors and so on.

So my question is this .... do I fulfill this order as requested?  If so, since I am not applying a design but just putting felt on the bottom, do I charge the same price?  FYI ... Normally I charge locals $20 per set of 4 coasters.

If you have not seen my work, go to www.customcoastersbycindy.com to see what I do ... if that helps you answer my question.  Grin
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God Bless,
Cindy

Given enough coffee, I could rule the world!
Chris in VT
« Reply #1 on: April 24, 2014 03:14:07 AM »

If applying the felt is no big deal, double your cost of the tiles.
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There's NOTHING at a craft show, or on Etsy, anybody NEEDS. NOTHING.
toearthwithlove
« Reply #2 on: November 17, 2015 02:38:25 AM »

If you allow a customer to choose a design, isn't it the same thing if they choose not to apply one?

Charge the same price as the others.
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Theres something very special about crafts that are made with love and intention the intention is that theyre going to be used

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CreativePile
« Reply #3 on: August 11, 2016 09:39:22 AM »

You should definitely fulfill this order. Some people like simple and clean. Maybe they like the travertine and stones natural patterns.
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CREATIVE PILE | DESIGN & MARKETING
www.CreativePile.com
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