A Crafts Community For Craft Ideas & DIY Projects - Craftster.org
Help | About | Contact | Press | Advertise | Terms | Site Map
Welcome, Guest.
Please login or register.
Random Tip: If you see a project that you think is awesome and deserves to be a featured project, you can click the THIS ROCKS button to nominate it!
Total Members: 299,173
Currently Running With Scissors:
355 Guests and 3 Users
Home Craftster Community Crafting Articles Craft Tutorials My Craftster Crafting Calendar City Guides Craft Shop


Pages: 1 2 [All]
Jump to page:
  Show Images Only     Send this topic  |  Print  |  Bookmark  
Topic: Issue with "managing labels" -aka disappearing pm's  (Read 1988 times)
Tags for this thread:  Add new tag
Share the love... Pin it Submit to reddit add to Wists
1+
 
StickerChic87
« on: February 13, 2013 02:47:48 PM »

I've had this issue before, but it just happened again so I thought I would bring it up.

I always make new labels (for my personal messages) for each swap I'm in to keep them sorted, plus I have a couple of people I keep in touch with and save those messages, etc. So say I had seven labels named a, b, c, d, e, f, and g. I was done with swap c and e, so I went into each label and deleted the corresponding pm's. Then, I went to manage labels and deleted labels c and e because I am done with those swaps. So now I have a, b, d, f, and g. EXCEPT now d's pm's are in b, f's pm's are in d, and g's pm's are completely gone-it is just an empty folder/label. (Good thing I already sent out the package with that questionnaire.) Im just glad the pm's for the swap I'm organizing didn't disappear!

Anyone else have these issues? Any help is much appreciated. Smiley
THIS ROCKS   Logged

jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18667
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #1 on: February 14, 2013 01:28:24 PM »

You know, another moderator and I have both had moving PM/label issues but I never gathered that it potentially had to do with deleting labels... That's actually an amazing realization! Cheesy  I never recognized a possible precipitating event so I hadn't reported it to IT in the past. I'm going to do that now!
THIS ROCKS   Logged

StickerChic87
« Reply #2 on: February 14, 2013 03:56:08 PM »

Yeah, its such a weird thing. Like I said, I have had it happen before, but now that Im organizing a swap, I thought Id bring it up before someone's swap stuff disappears! Undecided

Thanks for looking into it!! Smiley
THIS ROCKS   Logged

sheepBlue
Friend of Craftster Friend of Craftster

Offline Offline

Posts: 6460
Joined: 10-Aug-2008

Crafting to keep insanity at bay.


View Profile WWW
« Reply #3 on: April 27, 2013 12:06:37 PM »

I just submitted a Help Desk ticket for just this issue! I was trying to clean up some PMs, move things around, delete empty folders, and when I did I lost about 90% of my saved PMs  Cry I submitted a ticket last Tuesday but still hadn't gotten a response so I just went about rearranging what was left and tried to delete another folder and it happened again today! I think there's definitely a bug when it comes to deleting folders in the inbox.
THIS ROCKS   Logged

StickerChic87
« Reply #4 on: April 27, 2013 02:37:53 PM »

Yeah it stinks when it happens. Hopefully they can find a way to fix it.
THIS ROCKS   Logged

alwaysinmyroom
Craftalongs Moderator
Friend of Craftster Friend of Craftster

Life is Moving Along Splendidly
Offline Offline

Posts: 30354
Joined: 12-Feb-2006

Make all things!!


View Profile WWW available for personal swaps
« Reply #5 on: May 10, 2013 11:33:40 AM »

If you label a PM and then delete it from your in or outbox, it does delete it from your labeled "folders" as well...so there is no way to really save and clean up...I found that out by experimenting...I ended up copying and pasting the ones I wanted to save into notepad and then saved them in folders on my desktop...I think the labels were to help organize not save...but I wish they would save...

I am also having an issue with the "jump to" button not jumping..I will see if anyone else is having that problem...
THIS ROCKS   Logged

jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18667
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #6 on: May 10, 2013 11:42:31 AM »

If you label a PM and then delete it from your in or outbox, it does delete it from your labeled "folders" as well...so there is no way to really save and clean up...I found that out by experimenting...I ended up copying and pasting the ones I wanted to save into notepad and then saved them in folders on my desktop...I think the labels were to help organize not save...but I wish they would save...

I am also having an issue with the "jump to" button not jumping..I will see if anyone else is having that problem...

Don't delete the PM, just delete the Inbox label!! Then they're filed away.
THIS ROCKS   Logged

jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18667
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #7 on: May 10, 2013 11:43:27 AM »

Also, just so everyone knows, I did put this issue in to IT when this thread was started so it's just a matter of them having time to fix it.  Smiley
THIS ROCKS   Logged

alwaysinmyroom
Craftalongs Moderator
Friend of Craftster Friend of Craftster

Life is Moving Along Splendidly
Offline Offline

Posts: 30354
Joined: 12-Feb-2006

Make all things!!


View Profile WWW available for personal swaps
« Reply #8 on: May 10, 2013 11:51:00 AM »

so I need to set up an inbox label and put it in each of my incoming messages?
THIS ROCKS   Logged

jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18667
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #9 on: May 10, 2013 12:02:54 PM »

No it automatically has that. Go to a PM you've already labeled and then go to the "label message" drop down again. At the bottom you'll see "remove label" and one of them should be "inbox".  Smiley
THIS ROCKS   Logged

alwaysinmyroom
Craftalongs Moderator
Friend of Craftster Friend of Craftster

Life is Moving Along Splendidly
Offline Offline

Posts: 30354
Joined: 12-Feb-2006

Make all things!!


View Profile WWW available for personal swaps
« Reply #10 on: May 10, 2013 12:11:53 PM »

I figured it out--thanks...is there a limit on how many PM's per label?  I tried to label a few more of mine and the label is not available for me to select...
THIS ROCKS   Logged

jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18667
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #11 on: May 10, 2013 12:35:05 PM »

I figured it out--thanks...is there a limit on how many PM's per label?  I tried to label a few more of mine and the label is not available for me to select...

Nope. No limit that I know of. Is the label not there at all? Or is it underneath "remove label"?
THIS ROCKS   Logged

Threads you might like:
Pages: 1 2 [All] Jump to page:
  Send this topic  |  Print  |  Bookmark  
 
Jump to:  



FacebookTwitterPinterest
only results with images
include swap threads
advanced search



your ad could be here!

How-To Videos
How to Make Pomegranate-Lime Lollipops
Candied Peel Ricotta Tart Recipe
How to Make Pumpkin Coffee Cakes
How to Make Witch Cupcakes
How to Make a Pumpkin Roulade
Latest Blog Articles
Handmade Gift Ideas: Exploding Needle Box
Handmade Gift Ideas: Japanese Shibori Dyeing
@Home This Weekend: Embellished Guest Towels

Comparison Shopping




Support Craftster
Become a
Friend of Craftster

Buy Craftster Swag
Buy Craft Supplies
Comparison Shopping

Craftster heartily thanks the following peeps...
Moderators

Follow Craftster...






Powered by MySQL Powered by PHP Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC
SimplePortal 2.3.5 © 2008-2012, SimplePortal
Valid XHTML 1.0! Valid CSS!

Copyright ©2003-2014, Craftster.org an Internet Brands company.