Stitch Era Universal error?

[Kuranosuke]

Hello everyone,

I'm brand-new to both machine embroidery and this forum. I have been trying to create a design in Stitch Era Universal by auto-digitizing a simple, single-color design with text in an image (jpeg format). Whenever I try to digitize the design, I get an error which states "the image is not adequate, please modify it and try again" (error 80040202 if that helps). I've tried to google the issue, but the only people who had my same error never got a response to their questions.

Has anyone else experienced this error? Could you tell me what I'm doing wrong, or why the auto-digitizer doesn't accept it?

many thanks,

Kuranosuke

Modifying for clarity: by auto-digitize, I mean using the "convert to embroidery" features like Art-to-stitch Intelligent mode.

[Kuranosuke]

I have hit on what I think might be the best solution for the error: I started using SophieSew instead .