A Crafts Community For Craft Ideas & DIY Projects - Craftster.org
Help | About | Contact | Press | Advertise | Terms | Site Map
Welcome, Guest.
Please login or register.
Random Tip: Curious if a project is for sale, or if someone wants to do a private swap with you?  Please Personal Message the member rather than posting on the thread.
Total Members: 302,806
Currently Running With Scissors:
540 Guests and 10 Users
Home Craftster Community Crafting Articles Craft Tutorials My Craftster Crafting Calendar City Guides Craft Shop


Pages: [1]
Jump to page:
  Show Images Only     Send this topic  |  Print  |  Bookmark  
Topic: Realizing you made a mistake in an order AFTER it's shipped?  (Read 640 times)
Tags for this thread:  Add new tag
Share the love... Pin it Submit to reddit add to Wists
1+
 
Willowe
« on: October 03, 2012 05:27:34 PM »

I have no idea how I managed to do this, but I just realized that I made a mistake in a plushie I sent out to a customer yesterday. It was supposed to have a little tie on it, but I forgot to add that. In the overall scheme of things it's not that big of a mistake but I feel horrible about it, especially because it's already on its way to the person who bought it Embarrassed What should I do?
THIS ROCKS   Logged

Current Swaps:
     -None Smiley

My Etsy
My Pinterest
Antidigger
« Reply #1 on: October 04, 2012 01:17:45 AM »

Can you make a tie separately and then ship it on? If not then the best course of action would be to contact your customer and discuss remedies. If it were me, I'd be impressed if I was contacted first over a mistake.
THIS ROCKS   Logged

Look twice, buy once. Nooooo
Look twice, decide I can make one instead.
jungrrl
Global Moderator
Crafty Business Advice Moderator
Toys, Dolls, and Playthings Moderator

Tutorial Contributor

Friend of Craftster Friend of Craftster

I'm a portmanteau.
Offline Offline

Posts: 18624
Joined: 17-Jun-2004

Former Full-time Craftster-er


View Profile WWW
« Reply #2 on: October 04, 2012 10:08:48 AM »

Can you make a tie separately and then ship it on? If not then the best course of action would be to contact your customer and discuss remedies. If it were me, I'd be impressed if I was contacted first over a mistake.

I agree with this! Smiley
THIS ROCKS   Logged

Willowe
« Reply #3 on: October 04, 2012 01:25:19 PM »

Thank you! I contacted the seller and offered to either send the missing piece out to them, or to refund the shipping costs so they can resend it back to me so I can fix it myself. I guess I'll just wait to see if they get back to me at all.
THIS ROCKS   Logged

Current Swaps:
     -None Smiley

My Etsy
My Pinterest
Threads you might like:
Pages: [1] Jump to page:
  Send this topic  |  Print  |  Bookmark  
 
Jump to:  



only results with images
include swap threads
advanced search



your ad could be here!

How-To Videos
How to Create a Cartoon Tiger
How to Draw Scooby Doo
How to Draw a Wolf Howling
How to Draw a Wolf Head
How to Draw a Panda
Latest Blog Articles
Tute Tuesday: Fabric and Felt Bird Ornament
Cardboard Tube? Craft Supply!
Spotlight on: Art Dolls

Comparison Shopping




Support Craftster
Become a
Friend of Craftster

Buy Craftster Swag
Buy Craft Supplies
Comparison Shopping

Craftster heartily thanks the following peeps...
Moderators

Follow Craftster...






Powered by MySQL Powered by PHP Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC
SimplePortal 2.3.5 © 2008-2012, SimplePortal
Valid XHTML 1.0! Valid CSS!

Copyright ©2003-2014, Craftster.org an Internet Brands company.