A Crafts Community For Craft Ideas & DIY Projects - Craftster.org
Help | About | Contact | Press | Advertise | Terms | Site Map
Welcome, Guest.
Please login or register.
Random Tip: Join us for fun, contests and discussions on Craftster's Facebook page!
Total Members: 295,112
Currently Running With Scissors:
567 Guests and 15 Users
Home Craftster Community Crafting Articles Craft Tutorials My Craftster Crafting Calendar City Guides Craft Shop


Pages: [1]
Jump to page:
  Show Images Only     Send this topic  |  Print  |  Bookmark  
Topic: Custom item requests falling through- What am I doing wrong?  (Read 715 times)
Tags for this thread:  Add new tag
Share the love... Pin it Submit to reddit add to Wists
1+
 
Willowe
« on: September 18, 2012 06:33:21 PM »

I've gotten two convos about possible custom items in less than a week, which is rare for me, and neither seem to be going anywhere. Can anyone give me some advice about what I'm doing wrong?

1. Person wants to know if I can crochet them a cat plushie, even though I mostly work with human-shaped plushies. I tell them that I might be able to, but it would help to see a picture of what they were looking for so I would have a better idea of if it's something I'd be able to make. They say that they understand and that they would send me pictures, then no response from them about it. Maybe they were just interested if I'd be able to do it, but I don't understand why they never followed up with pictures so I could give them a better answer?

2. Person wants to know if I can make them 7 beard hats by October 11th. I tell them I can, ask for clarification about what colors they want, and explain how I treat custom orders- basically, they pay for it, I use part of that money to pay for supplies, I keep them updated about my progress making them, and send them a notice when they're shipped with tracking information. No word back from this person either. I'm thinking maybe they weren't expecting to have to pay the whole thing upfront? But I phrased it something like, "Let me know if this works for you" so they could have asked to arrange something different.

Normally I wouldn't care so much about losing potential sales, but this is the only interest shown in my shop in weeks and I'm a bit strapped for cash right now so I need every sale I can get Sad Any advice for ways I can handle custom order requests different in the future?
THIS ROCKS   Logged

Current Swaps:
     -None Smiley

My Etsy
My Pinterest
Le-Chat
« Reply #1 on: September 19, 2012 06:38:51 AM »

I don't see what you have done wrong. It's just bad luck getting such careless customers. But I would send them a friendly reminder. Then if they don't react forget about them and focus on finding nicer buyers.
THIS ROCKS   Logged

Read about my t-2-t adventures and my own ecclectic way of recycling:
http://trashcollector.blogspot.com

Buy eco-friendly in my Etsy Shop:
http://LeChatCrochet.etsy.com
Willowe
« Reply #2 on: September 20, 2012 12:22:01 PM »

Thanks! I'm still trying to figure things out so I didn't know if I had done something wrong or not. Glad to hear that it's probably not my fault. Smiley
THIS ROCKS   Logged

Current Swaps:
     -None Smiley

My Etsy
My Pinterest
CraftyChef
Offline Offline

Posts: 2829
Joined: 26-Jun-2005

Am I retired yet?


View Profile WWW
« Reply #3 on: October 26, 2012 04:48:15 AM »

That's just the way people are. They get excited about something and need to vocalize it right away. Unfortunately they raise the hopes of the person who wants to make money off it.

When I get custom inquiries I typically send an initial response and one follow-up, then forget about it. Don't waste any more time on unserious people.
THIS ROCKS   Logged

aspenwall
« Reply #4 on: December 09, 2013 09:36:52 AM »

That happened to me once, too. Considering I have had so few sales I was pretty disappointed. I noticed later that the person had favorited an item just like the one she asked me for only it was more commercial looking with machine embroidery instead of hand Sad
THIS ROCKS   Logged

Threads you might like:
Pages: [1] Jump to page:
  Send this topic  |  Print  |  Bookmark  
 
Jump to:  



only results with images
include swap threads
advanced search



your ad could be here!

How-To Videos
Tater Tot Casserole Recipe
Pecan Topped Sweet Potato Casserole Recipe
Keeneland Chicken Salad in Bread Bowl Recipe
Bacon Wrapped Green Bean Bundles Recipe
Original Cheese Fries Casserole Recipe
Latest Blog Articles
@Home This Weekend: Fairy Garden
CrafTATstic Crafty Tattoos: 30th Birthday Tattoo
April 17, 2014 Featured Projects

Comparison Shopping




Support Craftster
Become a
Friend of Craftster

Buy Craftster Swag
Buy Craft Supplies
Comparison Shopping

Craftster heartily thanks the following peeps...
Moderators

Follow Craftster...






Powered by MySQL Powered by PHP Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC
SimplePortal 2.3.5 © 2008-2012, SimplePortal
Valid XHTML 1.0! Valid CSS!

Copyright ©2003-2014, Craftster.org an Internet Brands company.