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Topic: Help desk taking longer than usual?  (Read 752 times)
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« on: June 21, 2012 07:20:43 AM »

Has the help desk been flooded with tickets? Usually it's lightning-fast but this time it's been over 48 hours since I submitted one and there's still no response. I know the message says "usually within 48 hours" but it's never been that long before... Huh

ETS: Just heard back! Thanks so much, all of you mods who man the desk!
« Last Edit: June 21, 2012 01:29:19 PM by Calabaza » THIS ROCKS   Logged
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« Reply #1 on: June 21, 2012 10:11:29 AM »

Usually there's at least one swap mod flitting around in there every day but some times they can get caught up in other responsibilities or real life can conspire against them. Sorry you had to wait but glad you heard back! Smiley

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