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Topic: No longer needed angels?  (Read 918 times)
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honeyd
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« on: December 23, 2011 01:23:29 PM »

Hey All,

I need some advice.

I am running/ran the Jar of Hearts swap.  I'm not gonna say it was an easy swap to organize, but we had a LOT of participants, LOTS of hearts running around and only 2 packages went missing.  So after speaking to the receiver and her senders we decided to get angels.  I found two members willing to angel, sent them the info and 4 days later the parcels (both) showed up.  One angel had not yet sent, so she's ok, but the other one did.  And I know she put a lot of effort and thought into the angel package.  What should I do?

In a perfect world I would like to still give her ANGEL feedback and FOC status, because she fulfilled her duties as an angel when we needed one, but the member who received her hearts now has extra.  I mean is this ok?

What's the protocol for this type of thing?

Thanks in advance.  I really appreciate it!
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Smmarrt
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« Reply #1 on: December 23, 2011 03:03:09 PM »

Open a Help Desk ticket and let the mods decide/advise.
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« Reply #2 on: December 23, 2011 04:08:12 PM »

The one that sent fulfilled her angel requirements, even if the original  package did show up. So she should get credit. As Smmarrt said, you need to open a help ticket.
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honeyd
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« Reply #3 on: December 23, 2011 10:57:48 PM »

Ok that's what i had thought but i wanted to be sure.  thanks guys!
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