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Topic: A question to the swappers from Australia and New Zealand  (Read 3785 times)
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Ruby Copperhead
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« on: October 26, 2010 01:03:31 PM »

I currently have the same problem in two swaps I organize with packages that have been sent to Australia and New Zealand two months ago, and still haven't arrived at their destination. The swapper from NZ said it might be due to the earthquake, and the swapper from AUS heard from the post that three months aren't unusual.
I've had long waits to Australia before, but this is extreme. Does anyone else have this kind of problem right now? Because there is the question if it makes sense to resend the package, and how long it makes sense to wait for the first package to arrive (the swap mods agree on the three month waiting, as this has been a problem before).
Any advice?
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« Reply #1 on: October 26, 2010 03:09:05 PM »

Do you know if the packages were sent via airmail or seamail? Sea mail can take 3 months or so.

I've only had one huge wait for something to arrive - and that was from Canada.
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Kitten Wrangler
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« Reply #2 on: October 26, 2010 04:22:25 PM »

Oh oh, and the other thing, Ruby - check with the senders about what is IN the packages they sent - as well as what they packed it with etc etc.

It may be that the parcels have been held up in Customs or (more likely) Quarantine. Again - another parcel sent to me had a slight delay coz Quarantine had to extract the dried lavender that was in it, make sure there was none that had gotten loose, and then repackage the parcel and send it on to me blah blah blah.
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« Reply #3 on: October 26, 2010 07:54:12 PM »

I sent a package from Canada to Australia and it took 3 months to get there.  I sent mine by seamail. 
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« Reply #4 on: October 27, 2010 06:45:07 PM »

In recent months, most airmail swap packages have been getting to me (in NZ) in under 2 weeks, BUT I'm waiting for one that has been nearly 3 months (coming from US) and there's no sign of it yet. I think it was sent airmail, but if it ended up going surface, it can easily be more than 12 weeks. Unfortunately, you probably do have to wait at least 3 months to be sure it's really gone missing Sad

The last time I had something stopped at the border (it contained lavender), they sent me a letter about it fairly promptly. In my experience Customs here is unlikely to hold things up for very long (maybe a few days or a week extra). Problem items to NZ - natural plant material, wood, feathers, anything containing honey, among other things. KW's right, it might be a good idea to ask what was in the packages.

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« Reply #5 on: October 28, 2010 05:26:39 AM »

I sent a package to Aus the one swap I was in and it took about 3 mnths to get there. I think I sent it surface. It was a while ago so I don't remember for sure what shipping method I used. I know that when it finally got there I was very relived. I also contacted Canada Post about it as it had been longer then was estmated. If they have tracking numbers try getting in touch with the PO and see what they have to say about where the packages are.
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« Reply #6 on: November 02, 2010 11:08:09 PM »

My name is Natalie and I'm addicted to swapping Cheesy

I have been swapping for a long time, here and on other sites

Items sent from the US, UK, NZ and Europe via Airmail take about 10 days to get to us.

Items sent from Asia take about 20 days to get to us.

And Items from Canada take about 30 days via Airmail.

I think most international swaps have conditions that the parcel is sent via airmail. I do agree that any swaps sent overseas should not be sent via sea mail.

From personal experience I was in a Christmas Swap last year and my partner was from Canada, the send out date was the 1st of December so as to arrive before Christmas was noted in the swap. My parcel arrived in May, but in saying that my partner had sent my parcel via sea mail.

Im a swap Mod on another site and when matching people up I always avoid (as much as possible) matching up someone from NZ or AUS with someone from Canada. The slow postage going both ways just causes disappointment.

I hope this information helps you, if not now then in the future Smiley

All the best,
Natalie
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« Reply #7 on: November 03, 2010 12:34:22 AM »

once seamail took 6 months to get a package to me here from usa....
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Ruby Copperhead
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« Reply #8 on: November 03, 2010 07:53:18 PM »

Ack, good to know about the Canada problem, will try to avoid that in further swaps now. Yes, one of the trouble packages is from Canada... weird, why that would be more toxic than any other combination...

thanks for all the information, everyone, it does help to see it's not just happenning in my swaps Cheesy

hehe, ducky, great to see the Joker avatar back Grin
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« Reply #9 on: November 07, 2010 07:47:30 PM »

I'm from Canada and when I'm filling out the "are you willing to send to other countries" question I always reply 'anywhere but Australia'. The cost of sending a package there is incredibly expensive for us. When a package costs $16 to send via sea or $60 to send airmail it's really hard to choose the more costly option... especially when those airmail packages sometimes take just as long to arrive, and I've had two packages never arrive at all! It's sad, it's unfortunate, but for me I think that Canadian and Aussie partners should just be avoided.
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Ruby Copperhead
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« Reply #10 on: November 13, 2010 03:42:27 PM »

Good point... and sea mail from Canada can be really slow to other places as well as I currently see in another swap.
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« Reply #11 on: November 18, 2010 04:43:56 PM »

as a canadian i concur with all the postal frustration.  however. i just sent 2 small packets to aus and they both arrived in  2 weeks-ish. it may be a size thing. big parcels long time, small parcels short time.  Smiley

i had a package take a day to get to the us i had another package take almost 5 weeks to get to the us. it's random.  but wont stop me swapping... its also one of the main reasons i always send early.
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schnerby
« Reply #12 on: March 25, 2011 02:49:22 AM »

I've had an issue with this in another swap and was going to post on this board - then I found this thread.

If you can't send airmail, maybe consider not sending internationally. Surface/seamail take MONTHS because they travel by truck/boat and spend much longer in warehouses/shipping containers. My post generally takes 12-14 days to get to its international destination as long as I send airmail.

I won't be sending to the USA because of the extra post charge that applies from Australia or Japan, so I think it's ok to ask not to have a partner from specific countries for postal reasons.
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« Reply #13 on: March 28, 2011 06:57:49 AM »

i have had air mail packages take up to 8 weeks to get to austraila as well.  when i asked. the one postal worker was shocked.  the other...not at all.  while the delivery  guidelines may say one thing, in reality, it's a crap shoot. 
i could send airmail. but, why on earth would i pay an extra 30 bucks with NO guarantee. (and for a tracking number for a small package (under a kg)the price hops up0 to around a hundred bucks.) this may be just a canada post thing. but it seems like if i save that 30 bucks it's one more swap for me to be in. Wink  it gets there in the end. and if people dont want to swap with me cause i ship from canada... well. almost every swap has the option to not ship internationally.
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Ruby Copperhead
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« Reply #14 on: March 28, 2011 12:26:05 PM »

Like schnerby, I think it would be totally okay if you said, you'd only ship to other countries on the same continent, or something like: anywhere but the following countries. Every swap organizer would be so happy NOT to have packages out for months.
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schnerby
« Reply #15 on: March 29, 2011 03:24:57 PM »

Every swap organizer would be so happy NOT to have packages out for months.

So true! If you can only send surface mail I'd really encourage you not to swap to those places effected. I know it kinda sucks to have to say that, but putting a package out seamail causes a whole lot of headaches for the organisers who eventually get chased up by the mods for the swap taking so long. Also, if it does go missing the swap could blow out to months.
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« Reply #16 on: March 29, 2011 04:33:10 PM »

That's exactly what happened to the Mini Make a Friend swap, where two packages were sent to the partners, and the first package from CAN took three months... we still haven't seen the second one which had to be angeled for... I would so understand it if it was for the earthquake in NZ, but this seems to be a problem in general.
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« Reply #17 on: March 29, 2011 07:16:45 PM »

Like schnerby, I think it would be totally okay if you said, you'd only ship to other countries on the same continent,

... sadly not an option for Australians Wink
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schnerby
« Reply #18 on: March 31, 2011 04:31:25 AM »

Like schnerby, I think it would be totally okay if you said, you'd only ship to other countries on the same continent,

... sadly not an option for Australians Wink

I'm sure Adelaide is a different continent  Grin
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« Reply #19 on: April 02, 2011 09:27:22 PM »

i am fully capable of paying for air mail. but my last point was.  there is no guarantee even with air mail that it will not take months to get there.   so why pay the extra?

that said. i will still ship ridiculously early when i have international partners. and i will still be the last package received...  



i will miss out on meeting some new people from that neck of the woods but... i hate being a problem.
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schnerby
« Reply #20 on: April 02, 2011 11:34:08 PM »

Sure, we get it. I don't think anyone was commenting on your ability to send any kind of mail.

Just from an organiser's perspective I'd hate to have a swap that dragged on for months because a number of packages were sent sea mail. The Aus/Canada combo doesn't seem to be working for some people, so it might be best to skip it for a while.
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kwiltykate
« Reply #21 on: April 09, 2011 04:12:07 AM »

Like schnerby, I think it would be totally okay if you said, you'd only ship to other countries on the same continent,

... sadly not an option for Australians Wink

I'm sure Adelaide is a different continent  Grin

Aah Adelaide... the easy target ! I wouldnt live anywhere else Cheesy
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schnerby
« Reply #22 on: April 09, 2011 05:01:18 PM »

Like schnerby, I think it would be totally okay if you said, you'd only ship to other countries on the same continent,

... sadly not an option for Australians Wink

I'm sure Adelaide is a different continent  Grin

Aah Adelaide... the easy target ! I wouldnt live anywhere else Cheesy

I was going to say Tassie, but it sounded too easy! I actually like Adelaide, especially those crazy bus tracks through the city. Mucho fun on those.
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« Reply #23 on: May 06, 2011 03:25:18 PM »

I am currently waiting for a small parcel from NZ (to Aust), so even there we can't win!

On average, anything I send tends to take 2 weeks.

Thanks for the info on Canada <-> Aust/NZ combinations for swaps, we have to remember that.
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« Reply #24 on: May 08, 2011 06:52:32 PM »

I wish I would have read this thread before I said "yes" to having an international partner for my first swap.  I shipped first class from USA to Germany with granny squares and 1/4lb of chocolate and now I'm worried that she won't get it.  I didn't realize that international shipping was sooooo slow.

It'll suck if I have to wait months for my feedback.  I really want to start some other swaps.  I guess if it doesn't get there by the end of the first month waiting I'll ask the organizer what we can do.
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« Reply #25 on: May 08, 2011 10:15:42 PM »

I wish I would have read this thread before I said "yes" to having an international partner for my first swap.  I shipped first class from USA to Germany with granny squares and 1/4lb of chocolate and now I'm worried that she won't get it.  I didn't realize that international shipping was sooooo slow.

It'll suck if I have to wait months for my feedback.  I really want to start some other swaps.  I guess if it doesn't get there by the end of the first month waiting I'll ask the organizer what we can do.

It's not always so bad - don't let this thread put you off entirely! I haven't had any experience with US-Europe times, but nearly all my US-New Zealand Craftster parcels have been fine. I've had only one go missing, one take over four weeks, nearly all the rest were under 2 weeks, and I received one from the US in 3 days!

However parcels to/from Canada are a different story ...
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« Reply #26 on: May 09, 2011 06:59:57 AM »

Jemimah~  Thanks for the encouraging words! 

I really should have done some research about shipping times.  But now I know better what to expect for the next time.
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« Reply #27 on: May 09, 2011 07:30:15 AM »

Yeah, don't worry too much. My experience is that most places aren't too bad, taking ages to arrive is usually is the exception not the rule. It's the shipping between Canada and Austrailia that seems particularly bad.
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« Reply #28 on: May 09, 2011 08:15:50 AM »

Don't worry, you should have no problems. I've had lots of US swap partners, and I've hardly ever had problems with the packages. On the contrary, I've always been a bit jealous about how a packge from the US to Germany is usually twice as fast as the other way round.

I wish I would have read this thread before I said "yes" to having an international partner for my first swap.  I shipped first class from USA to Germany with granny squares and 1/4lb of chocolate and now I'm worried that she won't get it.  I didn't realize that international shipping was sooooo slow.

It'll suck if I have to wait months for my feedback.  I really want to start some other swaps.  I guess if it doesn't get there by the end of the first month waiting I'll ask the organizer what we can do.
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bananabanana
« Reply #29 on: June 01, 2011 05:35:07 AM »

Quote
However parcels to/from Canada are a different story ...
but the Canadians are our cousins  Undecided
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