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Topic: Have not received feedback/organizer does not communicate  (Read 1059 times)
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yell0wbright
« on: May 28, 2010 04:55:29 PM »

I have both received and sent all of the items required in a swap which ended over a month ago. I have posted pictures and kept in contact with all of my partners and the organizer. The organizer was also one of my swap partners and I sent her package and she still has not posted the items that she received. It took her a couple of weeks and two messages to acknowledge that she did receive it. Everyone has received positive feedback but my status still says "in progress". The delay in communication as well as no feedback makes me feel like I didn't send good enough items for the swap, but everyone seemed to like what I sent.
 I've asked the organizer two or three times about feedback with no response. Has anyone else had a similar problem?


I know that I can open a help desk ticket but I don't know how. Where is the link? Sorry if that is a dumb question.

I don't want to seem whiny or like I am complaining, I am just frustrated because I invested time and money into the swap and I feel like it has become more of a hassle than fun. I also had someone flake on me during this swap, so that didn't help either.

Thanks for all of your help.
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« Reply #1 on: May 28, 2010 06:52:03 PM »

I understand your frustration, to access the Help desk, just click the Help button at the very top of this page (right above where it says Hello yell0wbright ) and make sure to choose "Swap Related" for your ticket.  Let us know the particulars in the ticket and one of the swap mods will help you out.
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Wildfyre
« Reply #2 on: June 18, 2010 11:17:34 AM »

The swap mods are great about helping with this kind of thing Smiley I was flaked on by my partner (who was also the swap organizer) about a year ago.. and had to open a help desk ticket. The Mods had everything figured out within a couple days.  Grin
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« Reply #3 on: June 20, 2010 06:16:44 AM »

The swap mods are great about helping with this kind of thing Smiley I was flaked on by my partner (who was also the swap organizer) about a year ago.. and had to open a help desk ticket. The Mods had everything figured out within a couple days.  Grin

Ditto for me too but for me it was just a couple of months ago.  Rackycoo was awesome in helping me out.
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