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Topic: 05/01/10 - Tech Difficulties [All Resolved]  (Read 13246 times)
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sweets4ever
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« Reply #60 on: May 08, 2010 03:35:55 PM »

Is it possible the PM glitch randomly starts??? I'm having problems all of a sudden.

ETA - I'm getting the same error message as asphaltqueen when I try to access my inbox

8: Undefined offset: 27
File: /var/www/html/2010.3.1-RC/public_html/forum/Sources/PersonalMessage.php
Line: 168


Everything worked fine until I tried to manage my labels.  That's why they all went screwy.  (I knew trying to be super organized would backfire somehow!)

Do you remember the exact string of actions you performed immediately before the error appeared for you?  I'm attempting to reproduce the issue on a test account.
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« Reply #61 on: May 08, 2010 05:32:24 PM »

Yes.  I was on the first page of my inbox and selected "manage labels."  That, in turn, took me to another screen with a list of all of my current PM labels.  I selected the check box next to all but one or two of them and then selected "delete selected."  It processed for what seemed like a long time and when it was finished, I started getting the error message.
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sweets4ever
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« Reply #62 on: May 08, 2010 05:51:17 PM »

Yes.  I was on the first page of my inbox and selected "manage labels."  That, in turn, took me to another screen with a list of all of my current PM labels.  I selected the check box next to all but one or two of them and then selected "delete selected."  It processed for what seemed like a long time and when it was finished, I started getting the error message.

Thanks!!
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PixieVal
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« Reply #63 on: May 09, 2010 07:09:06 PM »

So my mom came over tonight, and I had her log into her craftster account so I could compare everything I could think of on our two accounts to see if I could figure out how I locked myself out. couldn't seem to find anything though. Then for a second, I was like "Oh! What if its just my computer?" then duh.. I remembered I was trying to log on a work last week too.
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AsphaltQueen
« Reply #64 on: May 11, 2010 08:50:54 AM »

Does tech have any idea when the PM issue might be resolved? If it's going to be much longer, I'm willing to change my username and have a moderator switch all my account info over. Would that solve the problem or will it just kind of follow me around since I'd still want my PMs switched over to my new account?
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PixieVal
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« Reply #65 on: May 11, 2010 09:41:33 AM »

Does tech have any idea when the PM issue might be resolved? If it's going to be much longer, I'm willing to change my username and have a moderator switch all my account info over. Would that solve the problem or will it just kind of follow me around since I'd still want my PMs switched over to my new account?
Thats a good idea if it works.
I just broke 31 new PMs this morning.
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« Reply #66 on: May 11, 2010 09:49:45 AM »

Muah ha ha! I have 55 at this moment but I have started thinking about them as nicely packaged christmas gifts.  Eventually, I'll be able to unwrap them but until then, they're sitting under the tree and I only get to look at the wrapping. Smiley
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sweets4ever
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« Reply #67 on: May 11, 2010 10:07:19 AM »

Hi, guys!  As of yesterday afternoon, tech said they hope to have the PM issue resolved this week.

Unfortunately, I do not believe changing your username would resolve this issue. Sad  Your account settings, profile, posts, personal messages, etc. remain with your account when we change your username.

In the meantime, if you need me to contact someone and pass along your e-mail address to them, so that you might continue you private communications, please let me know.  My e-mail address is jean@craftster.org.  I'd be MORE happy to do that for you!
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PixieVal
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« Reply #68 on: May 11, 2010 10:09:48 AM »

Hi, guys!  As of yesterday afternoon, tech said they hope to have the PM issue resolved this week.
Yay! I didn't want to sound like a negative-nelly, but I feel kind've bad with sendouts for a swap I"m organizing ending yesterday. Thankfully, I have an AWESOME co-organizer funthreads, and she's been fowarding all the information I need to my email.
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sweets4ever
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« Reply #69 on: May 11, 2010 10:13:08 AM »

Hi, guys!  As of yesterday afternoon, tech said they hope to have the PM issue resolved this week.
Yay! I didn't want to sound like a negative-nelly, but I feel kind've bad with sendouts for a swap I"m organizing ending yesterday. Thankfully, I have an AWESOME co-organizer funthreads, and she's been fowarding all the information I need to my email.

Are you kidding?  You don't sound negative at all!  We're so so sorry for this inconvenience. Embarrassed

I'm very happy your co-organizer is available to assist!!  That's awesome.
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