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Topic: I think I lost a lot of my saved PMs  (Read 452 times)
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Acadian Driftwood
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« on: February 21, 2016 06:11:37 PM »

I try to limit my inbox here on Craftster to only current messages, so I move others I want to keep to different labels. I just clicked on my biggest one, to find it completely empty. Ever had this happen? Are they gone for good?
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sweets4ever
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« Reply #1 on: February 22, 2016 07:41:50 AM »

Is it possible once you moved them, you removed the label?  That would nuke them. Sad

When was the last time you looked in that label?
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Acadian Driftwood
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« Reply #2 on: February 22, 2016 08:45:06 AM »

About a month ago I moved messages to my save label from a few other labels, then I deleted those empty labels. I definitely didn't delete my save label, because it has been there since then, it is just now empty.

And that wouldn't have affected the messages that I've accumulated there over the past years.
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blupaisan
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« Reply #3 on: February 24, 2016 07:44:09 AM »

oh, man, serious bummer!!!!!!!!!!!!!!!!!!!!
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sweets4ever
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« Reply #4 on: February 24, 2016 04:00:22 PM »

About a month ago I moved messages to my save label from a few other labels, then I deleted those empty labels. I definitely didn't delete my save label, because it has been there since then, it is just now empty.

And that wouldn't have affected the messages that I've accumulated there over the past years.

Removing the saved label from those messages wouldn't delete the label folder itself, but if the messages had no other label, it would remove them.  Phew, I hope that makes sense.  That label system is hard to put into words, ha!

Let me see if IT can retrieve them for you.  No promises, but it does not hurt to ask!
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Acadian Driftwood
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« Reply #5 on: February 24, 2016 04:12:26 PM »

Yes, I understand - what I'm trying to say, is for example: I had a folder called Save, and another called Current Swaps. I added the Save label to a message, then removed the label Current Swaps. Then in the manage labels area, I deleted the label Current Swaps. I should still have that message.

And over the years I'd saved quite a few messages with the label Save (these aren't my actual labels, but you know), and I know they were there before this last round of relabeling. And after adding a bunch of messages and deleting the old labels I'd moved them from, my Save label is completely empty. No new things, no old things.
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