A Crafts Community For Craft Ideas & DIY Projects - Craftster.org
Help | About | Contact | Press | Advertise | Terms | Site Map
Welcome, Guest.
Please login or register.
News 05/06/14: Craftster has gone mobile!  Read the big news here!
Total Members: 302,804
Currently Running With Scissors:
469 Guests and 11 Users
Home Craftster Community Crafting Articles Craft Tutorials My Craftster Crafting Calendar City Guides Craft Shop


Pages: [1]
Jump to page:
  Show Images Only     Send this topic  |  Print  |  Bookmark  
Topic: Please Help!! Needle stuck in Janome New Home L372  (Read 800 times)
Tags for this thread:  Add new tag
Share the love... Pin it Submit to reddit add to Wists
1+
 
mop6686
« on: July 09, 2008 06:34:08 PM »

I bought a Janome New Home L372 online and it arrived in the mail today, but when I tried to use it the needle got stuck in the hook race under the needle plate (where the bobbin case is).

When I first took it out of the box the bobbin winder spindle was bent, so I straightened that out before I used it. Because it was bought online, the refund time period is 7 days and I didn't have any thread I decided to plug it in and try the foot pedal to see if it was working straight away (is using the machine without thread a big no-no??) The needle went up and down a couple of times then stalled inside the machine. I can't raise it using the balance wheel and when I try to lower it further the needle bends to the left without going lower.

I have no idea what it could be! Sad I have a little experience with sewing machines, so I don't think it's completely broken. Dials and knobs may have shifted in the post and I pulled a hand full of dust and lint out from behind the hook race (though it still isn't working). There's some dust in the machine behind the thread guide that I can't get it out, but it doesn't seem to be restricting any movement of parts.

Does anyone have any ideas? Please help!!! Thanks!!
THIS ROCKS   Logged
paroper
« Reply #1 on: July 09, 2008 08:06:23 PM »

This doesn't sound like a good thing.  I think it is time to take it in and ask a Janome tech what he thinks.  You may have a bent needle bar or at the very least a timing problem.  The thing is that bad timing can bend the needle bar.  There is no time to waste as 7 days is not that long to decide...so get that baby by a tech. 

You might try to open the bobbin area (sounds like you already have) and see if you can see anything that is locking the needle...but this doesn't sound good at all.
THIS ROCKS   Logged
SpottedFrog
« Reply #2 on: July 11, 2008 07:12:03 AM »

It's a dud, send it back ASAP. You should be able to sew with no thread on any machine just fine. You should not ever have to repair-berfore-you-can-use-it a brand-new-to-you machine if it was purchased from anyone trying to be a professional sales person or shop. Craig's list, hand me downs & charity shops are the exception to that rule, but in those places the severe discount balances out the cost of repairs & tune ups.
THIS ROCKS   Logged
Threads you might like:
Pages: [1] Jump to page:
  Send this topic  |  Print  |  Bookmark  
 
Jump to:  



only results with images
include swap threads
advanced search



your ad could be here!

How-To Videos
How to Sew an Invisible Zip
How to Make a Tutu Dress
The Wildlife Pins of George G. Harris
Ryan at the Hot Shop
Turning Crafts Into Cash
Latest Blog Articles
Tute Tuesday: Fabric and Felt Bird Ornament
Cardboard Tube? Craft Supply!
Spotlight on: Art Dolls

Comparison Shopping




Support Craftster
Become a
Friend of Craftster

Buy Craftster Swag
Buy Craft Supplies
Comparison Shopping

Craftster heartily thanks the following peeps...
Moderators

Follow Craftster...






Powered by MySQL Powered by PHP Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC
SimplePortal 2.3.5 © 2008-2012, SimplePortal
Valid XHTML 1.0! Valid CSS!

Copyright ©2003-2014, Craftster.org an Internet Brands company.