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Topic: Is this as bad as I think it is? Serger help please!  (Read 1208 times)
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funda62
« on: June 21, 2008 10:13:39 AM »

Okay so I bought a second hand baby lock bl4-838D yesterday.  Use it for a few minutes last night and then today sat down to get some work done.  Was serging great then (after 30 minutes) started to get slower and slower.  I turned it off, turned it back on and it was back up to speed for a minute and then slower and slower.  There was just the tiniest bit of burnt engine smell so I checked to make sure everything was clean then let it rest about 15 minutes while I used my sewing machine to do a few things.  Now the serger turns on and does nothing when I hit the foot pedal.  I can manually turn the wheel and everything seems to be moving properly.  Do you think the engine is gone?  Thankfully it has a 30 day warranty but I will be gutted if it's broken already and don't know if I will trust a used one again.   Cry Embarrassed
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SAHM to two lovely girls
Fabric http://www.etsy.com/shop.php?user_id=5067061.
SpottedFrog
« Reply #1 on: June 21, 2008 11:18:30 AM »

Bummer Sad At least you have a warranty. Actually it's probably bad bearings, but bad bearings can ruin the motor. Did this come from a shop or online? I would be pretty ticked if it's from a sewing machine shop, they should have tested more before putting it out for sale.

If it is bearings (you may never know) it means that machine had seriously heavy duty usage for a very long time. If it were a car, this indicates more like 250K to 300K miles of use, pretty much the end of it's life.
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funda62
« Reply #2 on: June 21, 2008 11:48:07 AM »

This was from a shop.  Sad  So it is as bad as I thought.  I think I'll just go cry now.   Cry
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SAHM to two lovely girls
Fabric http://www.etsy.com/shop.php?user_id=5067061.
SpottedFrog
« Reply #3 on: June 21, 2008 02:47:08 PM »

I'm so sorry Sad

Definately colors your view of that shop too. The place I bought my new machine? lost a pair of scissors I took in to get sharpened. Were horridly rude about it too. Makes me think really hard whether I want to take in the machine for the first year free service or not....
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funda62
« Reply #4 on: June 21, 2008 03:48:10 PM »

I'm so sorry Sad

Definately colors your view of that shop too. The place I bought my new machine? lost a pair of scissors I took in to get sharpened. Were horridly rude about it too. Makes me think really hard whether I want to take in the machine for the first year free service or not....

After your first post I called the shop.  The man who sold it to me used his, "silly woman" voice and asked me things like, "Are you sure it's plugged in?"  Grr.  I hate that kind of treatment.  So thankfully I have a fantastic neighbor who's going to go to the shop with me on Monday to back me up when I ask for a full refund.  Looks like I'll be buying that low end Brother after all.
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SAHM to two lovely girls
Fabric http://www.etsy.com/shop.php?user_id=5067061.
SpottedFrog
« Reply #5 on: June 22, 2008 07:57:40 AM »

Quote
The man who sold it to me used his, "silly woman" voice

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I CAN'T STAND that!! I would go in with the Better Business Bureau's phone number in hand, call them to file a complaint in front of him if he tries to give you any more shit like that. Be firm and be clear "you sold me a non-funtioning machine. Clearly you did not fully test it before putting it up for sale. I expect a full refund, not store credit, a refund" "And I will be telling everyone I know who sews how you treated me and were selling broken machines".

Don't wimp out, stand your ground!
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funda62
« Reply #6 on: June 24, 2008 02:01:55 AM »

Thank you so much for having my back on this!  Took it in yesterday and he admitted almost right away that something was wrong and that he should have spotted it.  He apologized for my inconvenience and fixed it.  It was the cam that adjusts stitch length which was overheating.  I'll give an update in a few days to let you know how it is running.
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SAHM to two lovely girls
Fabric http://www.etsy.com/shop.php?user_id=5067061.
SpottedFrog
« Reply #7 on: June 24, 2008 05:56:35 AM »

Good! It better be running perfectly too.
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