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Topic: Subscription to IK - how long before start receiving?  (Read 491 times)
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BlooCanoe
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« on: June 22, 2007 07:43:59 AM »

Hello knitsters!

I was given a gift subscription to Interweave knits in mid-May.  I have yet to receive an issue... is this normal?  Just curious... I'm anxious to start getting it!  Cheesy

thanks!
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honeydew
« Reply #1 on: June 22, 2007 08:37:51 AM »

Interweave is notorious for slow processing on its new subscriptions (mindboggling to me, when a subscription is only 4 issues a year).  I would recommend emailing them and asking them when to expect your first issue... if they tell you they'll send you the SUMMER issue in August, tell them no, that's too late, please adjust your subscription to begin with the FALL issue, thank you very much.

I ordered my subscription in January and was told I'd get the Spring issue mailed on February 22. I emailed them in March, was told then another week.  Emailed them after the week passed, asked again, was told it would be here by the 18th of March, definitely.  18th came and went.  I emailed them on the 18th (after the mail), said it wasn't here, please shift my subscription to begin with the summer issue, which they did.  The summer issue arrived pretty much when I expected it, and the address label reflects the correct end-date for the subscription.

Good luck!
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fishie
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« Reply #2 on: June 22, 2007 08:38:56 AM »

It took a few months for me to get my first issue, too. 
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BlooCanoe
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« Reply #3 on: June 22, 2007 08:57:56 AM »

Thanks - this is good to know. I already read the spring issue, so it would be nice to start with the summer issue (as long as it comes before the fall!). I'll get in touch with them. thanks for the info!

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isisfae
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« Reply #4 on: June 22, 2007 08:59:15 AM »

Interweave is notorious for slow processing on its new subscriptions (mindboggling to me, when a subscription is only 4 issues a year).  I would recommend emailing them and asking them when to expect your first issue... if they tell you they'll send you the SUMMER issue in August, tell them no, that's too late, please adjust your subscription to begin with the FALL issue, thank you very much.

I ordered my subscription in January and was told I'd get the Spring issue mailed on February 22. I emailed them in March, was told then another week.  Emailed them after the week passed, asked again, was told it would be here by the 18th of March, definitely.  18th came and went.  I emailed them on the 18th (after the mail), said it wasn't here, please shift my subscription to begin with the summer issue, which they did.  The summer issue arrived pretty much when I expected it, and the address label reflects the correct end-date for the subscription.

Good luck!

wow! i would have written a letter to the editor about that! and now that it's Eunny Jang (she seems like she cares about her readers) she might get in contact with the subscriptions department to get that bullcrap fixed!
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honeydew
« Reply #5 on: June 22, 2007 09:11:35 AM »

They resolved it to my satisfaction, and they promptly replied to my questions in email, so I am not unhappy (though I think I liked the prior format better than the new layout, but oh well).  But it was important to be assertive in this situation, I think.
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