Hey there, Seattle person! Themed bathrooms make me giggle, and yours is really fun!
If you hate the lighting fixture so much, why not replace it? You can find inexpensive ones if you shop the sales. Or take it down and spray-paint it silver or whatever color makes you happy. That's the cheapest and easiest fix you're gonna get.
I think, too, if you want a bit more cohesiveness with your artwork, you should make the frames all the same color. All black, all navy, all white, whatever; they don't have to match in style if the color matches.
A truly professional website should never, ever feature chatspeak such as "LOL" and "<3". Never! Also, I don't know why, but the font Comic Sans tends to make some people froth at the mouth, so you might consider changing the font to something more basic, such as Times New Roman or maybe Verdana.
I agree that you need more action shots, as well as size details and comparisons. People want to know exactly what they're buying, and it's tough enough to figure that out with no details. Also, better lighting for the photos; they appear very dark and it's hard to see details. Your stuff is definitely really cute, though!
The pages seem to load slowly, probably in large part because of that blue patterned background. I'd recommend opting for a single-color, no pattern background.
If you can't find pre-made boxes, you could use pre-cut strips of balsa wood and build your own. You can find them in the model-building sections of hobby stores. People use them for kites and other things. Lots of different sizes and configurations are available.
It would be pretty easy to cut the pieces and you could then just glue them together with wood glue. Or heck, just whack off sections of thicker balsa strips, and pretend it's a cigar box. If it's for a doll, it doesn't have to open or actually hold things, right?
Your husband is way off base, my friend! We ladies are ALWAYS on the hunt for the perfect bag, are we not? The fact that the perfect bag doesn't really exist is irrelevant; we're still going to try to find it, and we don't mind waiting for the next candidate.
I make jewelry, and I absolutely do custom orders! It's a poor businessperson who turns away a sale, I say. I always bring all my supplies, tools, and a work table to shows, so I often whip things up right then and there, and holy cow, do people GROOVE on that! Seriously, they flip their lids over the very idea of consulting with me to figure out what they want, and then I make it for right there. Your idea to monogram items on the spot is a great one, too!
If I don't have time or the supplies to do it righ tthere, I've created my own form that I fill out, with contact info, specs of the piece(s) I'm to create, pricing, how it will be delivered, form of payment, due date, and whatever else I need to fulfill the order. I keep my forms in an 8.5"x5.5" three-ring binder, which helps me stay organized.
If I have to order something and I'm not sure of the pricing, I'll sometimes give an estimate of the cost, rather than quoting an actual price, but it really depends on the item. For example, at my last show, a lady wanted a necklace I had already made up, but she wanted it with a different charm than the one I'd used; rather than a teapot, she wanted an elephant. I knew what the pricing from my supplier would be for the charm, so I just left the price on the necklace as-is, charged her for the sale, and ordered the new charm when I got home. Then I popped it into the mail for her.
If you'll be mailing the item, be sure to charge them shipping. For a fabric piece, you'll be able to package it inexpensively. You can even use the USPS Tyvex Priority Mail flat rate envelopes, if the purse will fold up flat enough.
I always take at least a deposit on special orders; this tells them that I'm serious, and I know they're serious, too. If they need to pay an additional amount before I send out the item, I can take their credit card over the phone with my CC processing machine, so that's no problem. You could even direct them to Paypal, if they wanted to use a debit or credit card for payment. Trust me, people LOVE to have things custom-made just for them, and one of my stock lines that I say when someone chooses the different elements for a piece is, "And you can tell everyone you helped design it!"
Every woman should own her own tools, and know how to use them! I adore hardware stores, even if the employees there sometimes think I'm bug-nuts when I try to describe what I need. My last BF wouldn't let me use his Sawzall (OK, not really, but it's just not smart to fire one up on a boat, eh?), but he bought me one of my very own! MWA HA HAAAA! Feel the power!