Could someone assist me with an issue I am having while embroidering? The white thread from the bobbin is pulling through to the letters or pattern. Did I set it up wrong? Also having trouble with new fonts. The machine will not allow me to use more than one letter at a time unless I use the fonts that came with the machine.
sniff... I have the right extension on them, but the ability to create names is not there. I cannot take an owner class until January, so I hope you experts may be able to help! Thanks, Karen.