Before I start off, yes I know I should take this machine to be looked at by a pro, and that you guys won't easily be able to tell me what's wrong over the internet. But I'm really hoping you can at least steer me in the right direction.
Last month, I bought a Singer 7467S, new, from a sewing machine shop on eBay. I love this machine. But right from the get go, I noticed that it was pretty noisy. With the help of my husband, I figured out the problem. Every time the thread uptake lever moves up when I'm sewing (which is, as you know, several times per second ), it's hitting the plastic casing of the machine, resulting in a loud clicky noise. Husband suggested wedging a small piece of folded paper in the gap to widen it, and that resolves the problem. However, I'm having to re-wedge it any time I rethread my machine, and this really isn't a true solution to the problem.
Since the machine is new and all, it's under warranty. I contacted Singer, and they said I could take it to their authorized repair shop, but the closest one is 4 hours from me! I could ship it there, but it'd cost about $20 in shipping, and who knows how long it'd take to get back?
So, I thought maybe the problem is something obvious... maybe a loose screw somewhere, or maybe I could just sand off the edge of plastic where it's hitting. So I contacted a local shop who does repairs. They basically told me if they did any work, it would void my warranty. They could take a look at it, but I'd have to drop it off and it would take at least 2 weeks to even get to.
In between communicating with that shop, I decided to check with the eBay seller. They actually told me I could ship the machine back to them and they would send me a new one. That would probably cost me about $20 in shipping also since they're 4 hours in the other direction from me. But right now, unless I can figure this problem out, that's looking like my best bet.
If you all need me to give a more detailed description, or have more specific questions about the problem, or if you need me to take pictures for you, please let me know! I really wanna know what's going on. Also, just curious, if I just continued to sew with the piece of paper wedged in there, is that gonna cause any long term damage to the machine?
Thanks for reading this far, and I hope someone can help me out on this!