Good day all, trying to find some answers so thought I would ask y'all. I have a portrait I got this past xmas. Used it last night, worked fine. This morning (sat) I went to make some tags, pressed the feed paper button and nada. My portrait won't feed the paper or do anything. I have turned off and unplugged everything, no lightning last night and it is plugged into a surge protector. Called silhouette and of course they are closed because it is the weekend and heaven forbid a crafting business be open on the weekend when people craft. So I sit here with my draggy internet and non working portrait and am very frustrated.
Anybody got any ideas. My green light on the machine is on so it has power, it just won't respond at all. If I try to send a file to the unit it just keeps showing syncing.
Thanks in advance for any ideas.