I just made my first sale on my etsy shop, which makes me so happy
Anyways, I messaged the buyer and told her that I would be sending the item tomorrow (Monday) morning. After looking at the PayPal notification closer, I saw that it was an unconfirmed address and sent the buyer a new message (to both her etsy account and email address) saying that she needed to confirm the address, but I was still planning to send the package tomorrow morning. Dumb of me!
After doing some more research/ weighing the risks, I read some horror stories and immediately emailed/ convo'ed her back basically saying "Please disregard the previouis message/email. For both of our safety/comfort, I will not be sending the item until the address is confirmed. Sorry for the confusion." The buyer also has no feedback, but neither do I! She also only joined etsy the same day she bought the item. Is that something to be suspicious of? I may just be being wicked paranoid.
I haven't heard from her at all, the first message was sent Saturday morning, and the last two just now.
So was this totally unprofessional and have I blown any chances of decent feedback? Or am I wise in being careful. I would just hate my first sale to be a hoax/ end in negative feedback for having conflicting messages.
Thanks for any advice!
I heard back from her and it is her address! Should I be worried about something like this in the future though?