Got a new machine - Brother XL 5500 special edition, but am having problems with it
Tried testing some short lengths of straight stitch, but thread (not sure whether upper or lower) was getting caught in the bobbin casing. I had to remove the bobbin casings to remove this thread and after replacing the parts, i had problems with the thread snapping as soon as i began sewing.
Now i seem to have corrected this, but either i get the previous (most common) problem of thread getting caught in the bobbin casing, or the needle coming unthreaded, with the occasional perfect row. The machine seems much noisier mechanically than previous machines I've used as well.
I have no idea whether i'm doing something wrong or its a machine issue but would greatly appreciate some help.