So after waiting two full weeks for my order to arrive I called about my doll hair. I got a Magic Jack number that has not been set up yet. So, I emailed for the second time. They finally responded. My order was never sent out. I don't know what to do now. I have no hair and a bald doll. Worst day ever!
I asked if dollyhair.com (yes, I want people to know the website that is screwing me over) could overnight it to me because I waiting my full two weeks and they never sent it and the response was that giving me free overnight shipping wouldn't be fair to their other customers so I would have to pay an additional $17. Really? Worst customer service ever! They also said they didn't think sending ten days passed when it should have arrived was that bad.